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  • Deactivate Test Environment

    Hi There, We have a test environment called TEST 2024, does anyone have the steps to deactivate it? It's interfering with another connection that we have. Thanks, Julie
  • Accidentally deleted all the records in the 'currency rates'

    I accidentally deleted all the records in the 'currency rates' section of Sage 300. How can I recover them?
  • Can you create a backup that is not a cabinet file?

    How do you create a backup that is not a cabinet file?
  • Invoices deleted

    By mistake I delete the complete batch of the invoices and I would like to know how to restore them can you help me??
  • Online Backup

    Is Online Backup already included in my license or this is another subcription that I need to pay. I want to connect it to my MS 365.
  • Sage50 US Online Back Up

    Is Sage50 US online back up another subscription? do I need to pa for it or its already part of the license that I have?
  • Pro to Premium

    I'm current using Sage50 Pro and now I want to upgrade to Premieum. Can I open the data that I back up from Pro to Premium?
  • Question on validating SVG folder

    Hi, Context: - Migration work. - Sage X3 pu9p5, Sage X3 v11p22, and Sage X3 v12p34 (destination version; do note I haven't test to bring v12 console to lower versions for multi-threading SVG backup work). - SQL Server 2022 Standard Edition on…
  • Backup

    Hi, After a recent update to Sage 50 Premium Accounting 2024 US Edition, backing up just sits on processing the backup. Waiting for half an hour to proceed to backup, we decided to interrupt and close the program in the task manager after then it proceeds…
  • Setting up a Chart of Accounts Backup for a Sage Business Cloud account.

    In regard to a Sage Business Cloud account, is it possible to set a restore point or backup of my Chart of Accounts in case I want to revert back to it? Thanks for your help!
  • ibdata1 file is 900GB how do i make it smaller

    The ibdata1 date file is growing very large and seems to keep running - any ideas on how to stop it and reduce it
  • Erreur de connection

    Bonjour, J'ai installé la nouvelle version 2024 en février dernier. Je n'avais pas fermé mon application Sage 50 comptabilité depuis ce temps. Je l'ai fermé et quand je veux ouvrir voici le message que je reçois: Et quand je veux aller chercher…
  • Nightly backups not running - Sage 100 Construction 2022 version 24.0

    When users log in, getting warning about backups not being run in X amount of days. Looked at logs and seeing the following: 2024-03-11 01:00:05 [Company File Name] An error occurred running the nightly maintenance and backup 2024-03-11 01:00:05 …
  • data

    due to dard drive crash I started imputting data onto a temp file so I could pay bills etc. Now I have my data back is there any way I can merge the temporary entries back into my regular file? Tannis Fahlman
  • Transaction archiving

    Hi, I need archive the transactions, but have zero knowledge on how to. Our IT and SAGE support do not offer this as a service. Does SAGE offer this? or training to do achieve?
  • backup

    hello, i am trying to open a backup from a USB stick. how do i do this? it's giving an error code that i don't have the right requirements. thank you
  • Premium Version Backup Files

    As shown in the Appendix A, I have opened the Pearson web homepage for "Using Sage 50 2023" to download Data Files. I didn't have any problem downloading the zipped file, extracting and saving it in the C: drive for Premium Version Full Files but I couldn…
  • Move company files from Standalone computer C; drive to server

    We want to move all our company files from a standalone computer to a shared server. I am not able to create a new company and have it save to the server location. Do the company files and Sage software need to be installed in the same location? Then…
  • 2023 SQL Premium configuration & backups

    Hello friends, We have begun working with our awesome consultant on our Sage 2023 Premium upgrade from an older Providex version of MAS. It's very exciting! We are at the point now where we need to get backups running for our new accounting system…
  • Back Up - User.frm

    In the 'files to backup' instructions, every module says to include the 'User.frm (in the Formula folder).' We do not have a 'Formula' folder. I have done a filename search for user.frm in our entire live data folder but no results were returned. Where…
  • Cloud Back up failed

    I am unable to back up my data using Cloud. It processes as if it were going to do so, showing that it uploads, but then I get an error message saying Cloud backup unsuccessful. Thoughts on how to rectify? Thanks!
  • About attachment folder when archiving records to archive folder

    Let's take an example, in SEED folder, I have a Purchase Request record dated 2018. This purchase request record has two attachment in ATT folder of the SEED endpoint. I will run an archive procedure for Purchase Request with shelf life of 2 years now…
  • Opening a backup on a remote station

    Hi, I am having problems opening a backup on a remote laptop. The laptop has BV already installed and will open the company while connected to the network. I have copied the "data" folder to my laptop while connected however when I try to open the…
  • install backup

    i've used simply accounting 2008 for years but the system i had seemed to wprk fine except when installing a backup and starting the file. i thought it was the age of the system. i bought a new Sage 50 in 2018 thinking i could transfer the files there…
  • hosting platform? Backup is made to third-party solution ?

    Is user data backed up, and if so, is it backed up to a third-party solution? what about Hosting Platform, Can you provide detailed information about this ?