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  • how can i delete a company

    Ensure you aren't logged in to the company you want to delete. Whilst logged in, click File, click Delete Company then if prompted enter your password. Select the company you want to delete, click Delete Company then click Yes. Click OK then click…
  • setting up auto back up

    Hi, I'm trying to set up an auto back up in sage 50, i only see a regular a regular back up and not automatic back up. can someone kindly assist. thanks. Richard
  • SYSTEM Backup files - SMUSERTASKS - filie is approaching 10 MB on server

    SMUSERTASKS - if this is too technical of a question we can ignore it(delete). As a BW user for 28 years our file SMUSERTASKS has grown to nearly 10MB and takes 4 to 5 minutes to backup or restore (SYSTEM backup) . Should this file be this large and…
  • I cannot open my company and the backups are nowhere to be found

    I need to do ONE last Invoice before I do my taxes and close the company.. of course this is when I lost everything. I click on SAGE then it opens the folder and for some reason the only file there is a shortcut which doesn't work. I don't recall that…
  • Sage 300 Data Activation

    A data dump was made and restored on Sage 300 ERP. At the point of opening sage the below error message were gotten with the list of modules which are already installed. sage 300 has detected module update inconsistencies that requires activation. The…
  • Sage Drive

    I used to use Sage Drive to share access with the accountant, now I cannot add the updated backup to the Drive. Do I have to set up a new user directly in SAGE 50 Can. Ed.? I also used to use the Drive as an extra backup location, but I can no longer…
  • Error code

    I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…
  • Automatic daily backups- multi user

    My automatic daily backup has never backed up for me, we use Sage 50 multi users, and the backup location ONLY is pointing to dropbox. I chose daily backup and found out i haven't backed up in months!! Any tips?
  • Try to backup but it give message that file exceed 2GM max that sage can do.

    Try to backup but it give message that file exceed 2GM max that sage can do. whent to the file and i can see 2gb file called errolog.txt. what should i so ? Thanks
  • Sage50ca Cloud - Cloud data file not current - how to update?

    We have 2 users on Sage50ca sharing via the Cloud service. The recent system outage prevented both users from accessing the shared file however we did have a current backup. We switched User 2 to single user mode / not sharing and continued to work for…
  • error, "SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM"

    In Database Admin, restoring a Client's backup, I am getting an error, "SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM" What is this? I write reports, and get client databases to work in. This is the first time…
  • SAGE 300 ERP DATA LOST DUMP FILE

    Dear, I am facing a problem in sage 300, I already have two companies in sage 300, but when I open a new company one old one company disconnected from data base, now my old company doesn't show any thing, kindly advise me ANY BODY HERE TO HELP OUT MY…
  • old company data lost during creating a new company

    Dear, I am facing a problem in sage 300, I already have two companies in sage 300, but when I open a new company one old one company disconnected from data base, now my old company doesn't show any thing, but in sql server all data is avail able. kindly…
  • Missing Payroll Transactions - before 2016

    I am missing payroll transactions prior to April 1, 2016. They used to be in our system and now are gone after updating. Any suggestions short of restoring from an old back up to be able to look for transactions prior to 2016 and then restoring again…
  • cloud backup failed

    I downloaded Sage 2020.1 in December. Once I did that I have not been able to backup to the Cloud. How do I get it working again? Thanks Cheryle
  • Can not open last company files

    Hi, I'm somewhat desperate and trying to access my company files. I'm on Windows 10. and company records are stored in an external hard drive. The last time I worked on the files was about 10 days ago. I tried restoring from Backup but the message…
  • Ts.ctl file in use during backup vs 17.1.8

    Here's a new problem after installing 17.1.8 update (not a problem with 17.1.7): Common Tasks - Tools - File Tools - Backup The "ts.ctl" file is in use when we try to use file tools to backup our data. The knowledgebase leads you to various methods…
  • MAS500 server crashed, have restored DB, but need reports from within software.

    Our company MAS 500 server crashed, very hard no recover. The DB was backed up to another server and I am able to restore the DB from the BAK file. The data is there, but we need to access reports and stuff. We no longer have the MAS500 server software…
  • Reverse Item Merge

    Merged over 3,300 items to code "Z_Discontinued" after months of working with staff to make sure all items on list were approved for merging. Now they need 2 of the 3,300 items restored, historical data. I created the original item numbers and setup…
  • Open previous year file

    FormerMember
    FormerMember
    How does one access Business Vision files from earlier years? The program does not seem to follow Windows convention that clicking on the word File on the upper ribbon does not give an option to locate and load a file.
  • Nightly backup failing

    FormerMember
    FormerMember
    The name limit for the local computer network adapter card was exceeded. We have to manually start the backup every night. Then it will complete successfully.
  • Retour à une date de session antérieure

    Bonjour, Je suis dans ma première année financière. J'ai inscrit dans SAGE le 31 août comme date de fin d'année alors que cela aurait dû être le 31 juillet. Ma date de session est le 31 août. J'ai fait des écritures en août dont les paies. Que dois…
  • DB Dump question, strange

    Sage 300 2017, MSSQL Client daily dump data, as a backup. last week, they dumped data, for strange reason, dumped data only has data up to end of 2016. No 2017 info. any ideas? thanks!
  • SDKInstanceManager OpenDatabase always returns false and has no error messages

    Hi, I'm trying to work through the C# sample project in the Sage 50 Accounting SDK (Simply) but for some reason I can't get the opendatabase connection to let me access the database. I have set up my user in the Sage app and I know my username and password…
  • Upon start, i get "File access denied"

    When i click the OK, i get "Open an existing database". When I click existing, I can browse to the data base and when i click that, same result. Other computer on office network works. I got an error saying "Not able to create temp file. May be invalid…