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  • Upgrade 2024

    Hi, I updated for version 2024 and I can open all my companies except one. I receive the following error message: An error has occurred. To protect your business data Sage 50 will shut down immediately. I tried to recover the backup copy and I still…
  • Sage 50 CA Premium 2018 UPG

    Hello Everyone, I upgraded Sage 50 CA Premium 2018 from Sage 50 premium 2016 in 2018. The software was working fine till now. My computer broke in Feb and I bought a new one. I installed the version 2018 and restore it from the backup. It was working…
  • Lost bank recs from Sage support

    I need to try and start my bank recs after all my bank recs were deleted by Sage 50 support on Aug 5th. I can't balance what was balanced prior as my there is a discrepancy. I need sage support but no level 2 will pass my to management. Anyone know…
  • SYSTEM Backup files - SMUSERTASKS - filie is approaching 10 MB on server

    SMUSERTASKS - if this is too technical of a question we can ignore it(delete). As a BW user for 28 years our file SMUSERTASKS has grown to nearly 10MB and takes 4 to 5 minutes to backup or restore (SYSTEM backup) . Should this file be this large and…
  • RESTORE DATA FROM OLD VERSION TO NEW VERSON OF SAGE 50 ACCOUNTING

    I was trying to restore our back up data from old version (2018) to new version (2021). But we encountered an error. It states that "Sage 50 has found a problem in your company profile and cannot upgrade it. Please contact Customer Support at 1-888…
  • Sage 300 Data Activation

    A data dump was made and restored on Sage 300 ERP. At the point of opening sage the below error message were gotten with the list of modules which are already installed. sage 300 has detected module update inconsistencies that requires activation. The…
  • We don't have password to data

    Accountant passed on and we don't have password to data. We have his laptop from the estate and I am wondering if there is a process to port the data out to our new accounting firm? Cheers Andrew Mac Dormani Group
  • error, "SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM"

    In Database Admin, restoring a Client's backup, I am getting an error, "SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM" What is this? I write reports, and get client databases to work in. This is the first time…
  • SAGE 300 ERP DATA LOST DUMP FILE

    Dear, I am facing a problem in sage 300, I already have two companies in sage 300, but when I open a new company one old one company disconnected from data base, now my old company doesn't show any thing, kindly advise me ANY BODY HERE TO HELP OUT MY…
  • old company data lost during creating a new company

    Dear, I am facing a problem in sage 300, I already have two companies in sage 300, but when I open a new company one old one company disconnected from data base, now my old company doesn't show any thing, but in sql server all data is avail able. kindly…
  • Ts.ctl file in use during backup vs 17.1.8

    Here's a new problem after installing 17.1.8 update (not a problem with 17.1.7): Common Tasks - Tools - File Tools - Backup The "ts.ctl" file is in use when we try to use file tools to backup our data. The knowledgebase leads you to various methods…
  • MAS500 server crashed, have restored DB, but need reports from within software.

    Our company MAS 500 server crashed, very hard no recover. The DB was backed up to another server and I am able to restore the DB from the BAK file. The data is there, but we need to access reports and stuff. We no longer have the MAS500 server software…
  • Moving from Vista to Windows 10 - Sage 50 2016

    Using Sage 50 2016 Canadian edition. It has been running fine on Windows Vista for several years. I just purchased a new computer that has Windows 10. Installed the software on the new computer using the same install disc but now cannot read a backup…
  • Reverse Item Merge

    Merged over 3,300 items to code "Z_Discontinued" after months of working with staff to make sure all items on list were approved for merging. Now they need 2 of the 3,300 items restored, historical data. I created the original item numbers and setup…
  • Open previous year file

    FormerMember
    FormerMember
    How does one access Business Vision files from earlier years? The program does not seem to follow Windows convention that clicking on the word File on the upper ribbon does not give an option to locate and load a file.
  • Nightly backup failing

    FormerMember
    FormerMember
    The name limit for the local computer network adapter card was exceeded. We have to manually start the backup every night. Then it will complete successfully.
  • Retour à une date de session antérieure

    Bonjour, Je suis dans ma première année financière. J'ai inscrit dans SAGE le 31 août comme date de fin d'année alors que cela aurait dû être le 31 juillet. Ma date de session est le 31 août. J'ai fait des écritures en août dont les paies. Que dois…
  • Received a message that storage is full and cannot run sage 50

    FormerMember
    FormerMember
    i have a mac computer with virtual machine running windows so i can use sage 50. my problem is that i received a message that storage is full and cannot run sage. i cleared memory and lost everything, including sage with all my info. can anyone help me…
  • DB Dump question, strange

    Sage 300 2017, MSSQL Client daily dump data, as a backup. last week, they dumped data, for strange reason, dumped data only has data up to end of 2016. No 2017 info. any ideas? thanks!
  • Restoring from backup that is incompatible

    I had to do a system "reset" on my laptop. Then re-installed my (original) Sage 50 Accounting 2014 disk, with hope of restoring with my Feb. 2016 USB backup. But am getting the error message: "This data has been updated to a new file format and is now…
  • Upon start, i get "File access denied"

    When i click the OK, i get "Open an existing database". When I click existing, I can browse to the data base and when i click that, same result. Other computer on office network works. I got an error saying "Not able to create temp file. May be invalid…
  • Transferring Sage 50 2013 and data torun under Parallels on a Mac

    Hello everyone, First time posting on the site. I am trying to transfer Sage 50, 2013 edition, and the company data to run under Parallels on a Mac. I can transfer the program and it starts up but I cannot load the company data file a it says the data…
  • Restoring MS SQL backup to another database

    MS SQL server 2012, Sage 300 2014 PU 3 I am trying to restore a test database using the most recent backup of its associated production database - in SQL Server Management Studio. I am restoring to another name and that task completes without errors…
  • Error when opening Sage Pro 2012 Database in Sage 50 Pro 2015

    I just installed Sage 50 2015 Pro. Until now I have been using Sage 2012 Pro. I'm having problems using my existing company file in the new version: It seems that Sage 50 2015 Pro is having problems connecting to the 2012 Pro version's company file…
  • Need advice on backup and restore....

    I am a full time bookkeeper for a company Monday-Friday. I am considering taking on a client to do their bookkeeping from home. The clients office is located about 2 hours from my home. My plan is to do the books on my home computer and then do maybe…