How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…
Hello,
I posted an AR invoice to the wrong customer, so I went back in to Invoice Data Entry and adjusted the invoice to 0, using the same miscellaneous item codes. I then posted the invoice to the correct customer. The two GLs involved are only showing…
I have a customer that has a large credit on their account. They haven't been ordering very much, so they want me to pay out the credit. How do I cut a check for an AR Credit Memo? We are using Sage 2015.
A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side.
Thank you.
I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
If AR Options Apply Changes to Repetitive Invoices is set to prompt then when you enter a new customer in customer maintenance with a ship code you get a message "Do you want to update repetitive invoices?". Why would this message come up on a brand new…
I have an invoice that shows to have a balance of $5,382.38. When I try to apply the payment in the cash receipts function, the balance shows as -$10. I don't get it. How can I fix this? I don't see any credit memos.
I have a dilemma with a client. Company has an a/r account with many outstanding invoices that have been "donated" to a particular client. However, the salesperson has done the donation and the owner has offset all of these "sales" by deducting them from…
I created two credit memos in the SO module and noted that they should apply to two specific invoices. However, the invoices had already been paid. Now the customer wants to take these credits against a different invoice. When I go to cash receipts entry…
Hi,
Just noticed that in AR debit note, the document date and due date is picking as the same date even if the customer has a credit term of 30days. Is there any reason for this and how can this be changed?
Sage 300 ERP 6.0
Priti Kumar
Hi,
We have an AR receipt Entry batch with 2 entries my first entry is ok but I want to undo the 2nd entry in order to put back the document number in the first entry.
Hi there,
In accounts receivable invoice was entered for customer “ABC” in the amount of $50,000 another Invoice was entered for customer “XXX” in the amount of $500. That was all ok the problem happened when the receipt entry was made.
There was…
I am having a hard time reconciling the "Total Sales Tax" field to the "Sales Tax Collected" field on the "Accounts Receivable Sales Tax Report." Any idea how these calculations differ? 'Total Sales Tax" appears to reflect what is on the invoice (per…
We have some companies that we work with. They are vendors and customers in our Sage 300. There are times when they owe us money in AR and we owe them money in AP. Is there a way to offset the balances?
For example, in AP we owe them $100. In AR, they…
When trying to process the Create Revalation batch in General Ledger, the Batch Description and the Process Botton are not accessible.
We are using Sage 300 ERP 2014 , PU3, Microsoft SQL.
Any ideas?
Hello, I recently posted about 10 invoices from BL with the invoice date of 1/20/2014. Is there an easy way to change or edit this date in AR, without having to void the invoices and regenerate all 10 from BL? When I go to adjust the invoice in AR, the…
