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  • Sage 300 AR Credit Card Receipt - can't post

    I have an AR receipt entry with a cc charge that has been settled but the receipt entry will not post. The charge was applied to two invoices. Before the batch was posted, another entry was made to those two invoices with a credit note applied to them…
  • How to undo AR Receipt Entry

    Hi, We have an AR receipt Entry batch with 2 entries my first entry is ok but I want to undo the 2nd entry in order to put back the document number in the first entry.
  • Is there a way to edit OE invoices in AR?

    We use OE module to create invoices selling stock and non-stock inventory items from IC module. Sometimes there are errors on the OE invoices that need to be changed such as wrong taxes charged, unit prices don't match customer PO, etc. Sometimes the…
  • Commission edit register update and a salesperson link didn't update. What do I do?

    All the amounts were correct and when I printed and updated the commission register I saw 1 salesperson whose vendor link was not updated. Will is transfer to AP ? How can I correct this? I manually updated his link in salesperson maintenance, but how…
  • Overpayment

    Hello, I am currently dealing with an overpayment which is by sense a duplicate payment where the first payment was short. We got an EFT notification (confirmed deposited in out account) for 6,586.00 for an invoice worth 7,442.18. It is company policy…