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  • Electronic Payment paid twice as much as invoice

    We have a vendor that we entered in our AP data entry. The amount entered into the data entry batch matches that amount of the auto draft from our bank account. When we go into Invoice Payment Selection, the amount is correct and matches back to the AP…
  • Edit PO Quantity Ordered Without Reversing Receipt of Invoice

    Hello everyone, I was wondering if it is possible to edit a PO quantity ordered in the lines tab without having to reverse the receipt of invoice. From everything I learned, I always thought we had to create a reverse receipt of invoice first, then…
  • Sage 300 CRE Find Deleted Invoices

    We believe a user deleted some AP vendor invoices. How can we find deleted AP vendor invoices in Sage 300 CRE?
  • Vendor has new FEIN. Do you create a new vendor?

    That's it, really: when an existing vendor provides a new FEIN via their W-9, do you prefer to A. update their FEIN in vendor maintenance and carry on, or B. create a new vendor to account for the new FEIN and deactivate the old vendor?
  • Sage BusinessVision 2023 - AP_TRANSACTIONS.REF_NO - 25 Character Field limited to 10 chars in the front end GUI

    AP_TRANSACTIONS.REF_NO has a 25 character field limit, however the use of this field has been limited in the BusinessVision front end GUI to 10 characters. It appears that this is because the cheque number field in system setup is limited to 10 characters…
  • Vendor has a DBA name on W-9. How to record in vendor maintenance?

    When a vendor's W-9 lists company and/or personal names in both boxes one and two, what is the correct way to record this information in vendor maintenance? In other words, what name should go into the Name slot in VM? Or, should the two names be split…
  • Invoice Batch List behavior

    Good morning! Our accounts payable clerk has reported an odd behavior in a single company when she enters a record into a batch using the Invoice Batch List. Clicking the 'Add' button does not progress to the next blank record. Instead, the button changes…
  • Transferring a credit balance

    How would I go about transferring a credit balance from one Vendor to another in Sage? We work with a Vendor that has a Concrete business and a lumber business and our records have each of these subdivisions as a vendor in Sage. Currently we have a…
  • Duplicate imported payments

    We imported manual check entry payments via the Visual Integrator module. Accidentally uploaded twice, and now have duplicate payments posted. They're exactly the same, down to the same check number. Can I delete the duplicate? Or will I have to void…
  • Error 5 in frmPeriodEnd AP close out.

    Attempting to close out company P (first time) and receiving the subject message. Tracer messages: 13:48:59(5652836 - 46059448)-****** ENTER InvokeTask :Task ID - 67895298 13:48:59(41 - 46059489)-"Process Period End" - Task Flags, EFW_TF_AUTOLOADUI…
  • AP and Job Distribution

    How do I correct where the retentioin amount was entered to the discount instead of the retention on the job distribution line when entering an AP invoice. This invoice has been paid. I need to correct the amount paid show in the job too. Thanks.
  • Printing Journals for AP only

    Is it possible to set up to print journals for AP only? If so, I need to the journal to not only print but also be able to save it to a file. Thanks. Jannice
  • Need to set up backup withholding for a Subcontractor in AP

    Is there an easy way to set up backup withholding for a vendor in AP? We need to withhold federal backup for a subcontractor.
  • How can I clear old invoices without affecting the GL?

    Hello, I need to clear old invoices however I need it to not impact the GL balance as the accountant said most of those payables are not in the GL anymore. Thanks
  • Looking for timeline of 2022 1099 changes.

    Appears that our friends at the IRS are going to require a new form this year. Where is Sage with the modifications to track this information? Hope to not be scrambling at year-end getting folks updated to accommodate the new forms.
  • How to reverse AP check/electronic payment against 1 of 2 invoices

    We are on Sage 100c Advanced v2019.2 We electronically paid 2 AP Invoices with 1 E-payment. The second invoice should not have been paid against this vendor. When we go to reverse payment, the total amount can't be changed to reflect only the 1 incorrect…
  • Is there a way to reprint individual remittance advice?

    If I need to reprint a remittance advice, is it possible to do it individually? I don't want to reprint the entire batch, which is quiet large.
  • AP Electronic Payment (ACH) Remittance

    I am curous to know what people are using as remittance for their Electronic Payments (ACH) in Accounts Payable? The "notifications" report that is generated from the payment process seems pretty bare (no headings, titles etc) -- just has floating numbers…
  • AP Voucher Entry - Shortcut to go Back in to Grid?

    When I'm in the AP enter vouchers window, if I'm on the Totals tab, is there a keyboard shortcut to enter back into the grid on the Details tab? I know that I can do Alt + D to go back to the tab, but I'm hoping to find a way to enter back into the grid…
  • Delete vs inactivate old vendors

    We have a very large amount of old vendors in Accounts Payable. I am trying to decide whether to delete or inactivate them. What are the pros and cons of each? I really want to delete them, but I am afraid I will regret it later. Any advice is greatly…
  • AP - Recurring

    We are new to Sage and yesterday I tried my hand at putting in quite a number of recurring invoices. This did not work out so well due to various payment dates setup in the vendor masters, which I corrected. Now I have a bunch showing as being due. …
  • Is there a keyboard shortcut to advance tabs?

    I've used other versions of Sage, but I'm new to Sage 500. Is there a keyboard shortcut to advance tabs when you're in Accounts Payable > Process Vouchers > Enter Vouchers? I'd like to be able to use a shortcut to move from the header tab to the detail…
  • AP invoice posted with wrong invoice date

    We have several AP invoices entered with the wrong invoice dates (dated 11/30/2025 instead of 11/30/2020). The GL posting date is correct. Some of these invoices have been paid. What is the best way to correct this? I am using version 2018. Thank…
  • AP invoice payment approval report

    When we setup Invoice Approval in AP, one of the things we did was setup Approval IDs, so we could tell who approved an invoice. However, now that we've used this for a while, I can't find a report which displays this data. Is there a way to create a…
  • Can I process AP batches in October if September AP isn't closed yet without affecting each other?

    Is it possible to process an AP batch in October if the previous month (September) isn't closed yet? Would processing in October affect the September AP?