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  • Aatrix forms update - error loading configuration (Exit Code: 2)

    I installed PU1 for V2023 to test the new Aatrix 1099 process. When trying to run the forms, I choose automatic update for the forms and receive the below error. I tried to manually update the forms by downloading the executable from Aatirx as well. Nothing…

  • W-3 won't print!!!

    FormerMember
    FormerMember
    Our W-3 won't print out on the preprinted form. It prints the entire form in black ink. We've hit reprint, start over, correct and tried selecting "preprinted" as our paper source but it happens every time. Can someone please help?!?!

  • ETR Efiling W-2 grid Box 12 Code D amount total does not match Box 12a on W-3 figure

    Efiling through Aatrix, Box 12 Code D total for all employees does not match what is in W-3 Box 12a. The amount in the grid is more than what is on the W-3. Anyone experienced this issue? Thanks

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