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  • Recently filed W2s are not listed in Aatrix History button

    We recently filed 2023 W2s and completed the process except printing the employee copies to pdf for our records. I understand that the Aatrix files are located inside the company folder on the server where they were processed and we can see them there…
  • Local Taxes and Aatrix

    I am an Ohio/Indiana contractor. In preparing my w-2s, I cannot get some new local withholdings from IN and OH to import into the Aatrix grid. I add the localities in the company set up and go back to the aatrix grid and the column headings are there…
  • 1099 AAtrix Error

    Is anyone else receiving an error when we try to finalize and pay for our 1099s. I've tried mulitple files and credit cards. It also immediately pops up so it isn't timing out after 5 tries. "An error occurred uploading the payload file. Error uploading…
  • Problem with Running Payroll Reports and Aatrix Access

    When we attempt to run payroll reports in Sage 300 and access Aatrix to complete the process, we are encountering an "unknown publisher" error message: "Windows has blocked this software because it can't verify the publisher." The error dialog lists…
  • Sage 300 1099 aatrix tax filing missing last and first name

    When we got to file 1099's, the last and first name are missing from the W-2/1099 preparer list where you verify recipient taxpayer identification numbers. The error says "Recipient First and Last Name required." I have sage 300 2021 with the latest tax…
  • Sage 300 Aatrix 1099 Filing Instructions

    Is there any documentation available for the processing of 1099s from Sage 300 using Aatrix? It looks like no documentation was added to the user guides or F1 help for the "1099 Filing" menu option in AP Vendor Reports. Bert
  • 2023 year-end tips are now available

    The 2023 year-end tips are now available and can be found here . ***Important information for ordering Enhanced Tax Reporting forms*** The Federal 1099 and 1096 forms can now be printed directly to plain paper. There is no need to purchase the official…
  • Important note regarding Windows Server 2012, Server 2012 R2 and Windows 8.1

    Microsoft ended support of Windows Server 2012 and Windows Server 2012 R2 on  October 10, 2023 . They also ended support of Windows 8.1 on January 10, 2023 . After these dates, these products will no longer receive security updates, non-security updates…
  • Federal Tax Forms Not Populating Company Information in Latest Update

    Is anybody else having problems with the Aatrix payroll tax forms (5-4-1, 5-4-2) not populating after the latest software and forms updates? Last Friday the forms worked fine for me. Today I updated to the latest version of Sage and the latest (required…
  • Save company and employee info on Aatrix certified payroll

    When running certified payroll reports using the Aatrix integration, is there a way to save our company name, address, insurance info, employee info, etc. (all the red fields that have to be filled in) so that it doesn't have to be entered in manually…
  • 941 incorrect amounts calculating

    Anyone else dealing with this? It has long been known that when you void or reissue a paycheck, the 941 report has incorrect amounts resulting from negative symbols being deleted in the background and the amounts then added together for the day. This…
  • Error Exception of type 'System.OutofMemory' was thrown running State eFile and Reporting

    When trying to do quarterly payroll taxes, I received a popup stating an error occurred please see the log for details. The log message stated Exception of type ' System.OutOf MemoryException' was thrown. It doesn't seem to matter which state or return…
  • 2023 941 Form not available in Federal eFile and Reporting window

    I have done all the updates, but only see all the 2022 reports. Have I missed something or is it just not yet available?
  • Aatrix errors related to Unemployment

    Receiving errors when filing the Kansas Unemployment that says the tax rate is too low (verified the tax rate is correct) and for OK the taxable unemployment wages cannot be greater than the upper limit. First time I have received either message and…
  • Aatrix forms update - error loading configuration (Exit Code: 2)

    I installed PU1 for V2023 to test the new Aatrix 1099 process. When trying to run the forms, I choose automatic update for the forms and receive the below error. I tried to manually update the forms by downloading the executable from Aatirx as well. Nothing…
  • Can I make 941 penalty payment thru Aatrix?

    We received a note from the IRS noting we had a late 941 deposit. Can I make this payment thru Aatrix? Will the IRS know it isnt an additional deposit rather the penalty payment?
  • Payroll

    We are an Ohio company that is looking to streamline some of the payroll processes. Not necessarily to outsource payroll, since we are in the process of developing our own program to enter daily job cost/payroll into the system via Office Connector. However…
  • I am trying to do T4s and the information is not transferring over to the Aatrix T4 form so that I can make adjustments to the necessary pays for pensions etc.

    I go into Payroll and try to run T4s for 2021. Aatrix does its updates, it walks me through the initial set up where I can verify all of the company information etc. and then when we get to the point that I should be verifying the employees wages/CPP…
  • Having problems to efile Aatrix forms? Or having problems updating Aatrix?

    Firewall or antivirus softwares may block the updates from Aatrix, therefore, users cannot updating Aatrix or efile Aatrix forms. Go to Aatrix.com/info/updates , then, go to Software Requirements at the top, try to download all the files ( Updater.exe…
  • Running eFiling on a restricted terminal server and command line to update

    I have a client that just moved to a hosted terminal server environment for Sage 100. The hosting company has the software restrictions for running software pretty tight. Does anyone know what exes need to be allowed to run? Does anyone have experience…
  • Aatrix Viewer error "Error Initialzing"

    2021.2 upgrade from 2017. No one on any workstation NOR the server can run an Aatrix form. (Any form). I have uninstalled, reinstalled, installed for the first time where no one had ever accessed payroll before, manually updated from Aatrix's website…
  • 2021 Second Quarter 941 - can not get rid of worksheet 1

    We are working on our second quarter 941. It appears when we type in a number on line 21 the system created worksheet 1. Worksheet 1 is for covid wages prior to April 1. We do not have any wages prior to April 1 that we need to declare on this worksheet…
  • where is the guidance on adding ERC to the 4th quarter 941 for 2020?

    new guidance from the IRS allows ERC for 2020 for businesses that had a PPP Loan in 2020, to the extent they paid wages that were not used to support the PPP Loan forgiveness. either when originally filing 4th qtr 941 or on an amended 941 form (941x…
  • Aatrix Update after year end

    We are having issues getting our Aatrix to update after doing our year end update. We have tried automatic update, download manually. Tried both from server and individual machines and it is still now working. Has anyone else ran into these issues? If…
  • Processing payroll in future year

    I have a client that will need to process payroll in 2021 before they close 2020. I've tested this in PR 2.20.2.0 and it allows me to post the payroll but the Aatrix W2 for 2021 says there is no data. The 2020 W2 is correct as are the reports that I verified…