Hot topics
  • Sage X3 Support: Creating and Saving report memos

    In this blog I want to show you how to save different parameter values that are pass into reports. Many different combinations of values can be saved and then later recalled and used. This means you only should ever have to type them in once.  Let's take a look at the how and where do this.

    From Sage X3 go to Reports, Reports, Reports(or AIMP).  Then in our example, let's use the left list to pull up Report code

    • 21 Apr 2021
  • Sage X3 Support: I created a customer return but I cannot ship the product again! Why?

    The customer return function is used to record a customer return following a validated delivery. However, while processing the return, there are a few fields with Yes or No selections, and based on the chosen selection, the product can be delivered again and the stock can be updated or not.

    If the Update order is set to No, the order has not been invoiced yet, and the order was shipped in full, the line on the order will…

    • 12 Apr 2021
  • Sage X3 Support: Sage X3 Technical Help

    In this blog I would direct your attention to an area in the online help that has information in some technical areas of Sage X3. I will highlight a few of them and also show you an area that discusses something new called ATP (Automated Test Platform).  ATP was recently released and provides a way to perform automated testing in areas of X3.  Let's take a look at this area found in online help.

    First lets walk over…

    • 24 Mar 2021
  • Sage X3 Support: How to import physical assets and attach it to an asset?

    In this blog let us look at the setup of an import template to import physical assets.

    A physical element can be attached to only one asset. However, several physical elements can be attached to the same asset. For example, a central processing unit (CPU), a screen and a keyboard are three physical elements that can be attached to the same asset: a computer.

    Prior to setting up the physical element template, we need to…

    • 22 Mar 2021
  • Sage X3 Support: How to setup an intercompany price list to have different prices for the same product?

    In the following blog I have discussed the setup and use of an intercompany price list what-is-an-inter-company-price-list.

    In this blog let me show you how to setup an intercompany price list to have different prices for the same product.  

    A scenario, where site NA021 is buying from site NA023 for USD 1,000, and the same item is bought by site NA022 from site NA023 @ USD 1,500.

    1.  Setup the Intercompany parameters where…

    • 21 Mar 2021
  • Sage X3 Support: Web Scheduling--logs galore!

    Much like my previous post on SEI logs, I’ve found that Web Scheduling also provides us with several useful logs to help diagnose issues.  As a newer offering, we’re constantly learning more and more about the ins and outs of how Web Scheduling works.  With that in mind, note that this may not be a complete list of all the available logs—but it’s a good start!  Anyways, let’s get to the logs!…

    • 19 Mar 2021
  • Sage X3 Support: SEI--Logs, logs, everywhere!

    Today I’d like to take a quick look at some of the logs that are available to you for SEI (Sage Enterprise Intelligence).  You might be asking yourself why you would care about these logs.  Well if you ever find yourself in a situation where reports aren’t being emailed out as scheduled, or data in your reports doesn’t seem to be correct, or, well, just about any other possible troubleshooting situation that comes…

    • 18 Mar 2021
  • Sage X3 Support: Learning to update the Print Server Component

       Evening Readers (and morning to some of you).

    In my long running series of updating all the components on my machine and documenting for you all to read about; we will be continuing with the next component. So, this time we are going to look into updating the print server. Just like we did with the Runtime and ADXAdmin components, we are going to run through a simple update for the Print server. The print server is used…

    • 18 Mar 2021
  • Sage X3 Support: I have three weeks of coverage but MRP is only looking at one week! Why?

    If a product is managed in stock, in the Product-site, Planning tab, there is a field called “Coverage” that is expressed in weeks and a number can be entered in there for MRP to consider when it runs. This Coverage field is controlled by a parameter called MRP reduce coverage stock "MRPRECOVST" and it is found in Setup, General parameters, Parameter values, STO chapter, SCH group. For every transaction…

    • 16 Mar 2021
  • Sage X3 Support: Tracing your checks to the positive pay file

    Are you using Positive Pay? For those who aren't familiar with it, Positive pay is a service offered by banks to help prevent check fraud. The bank’s customer submits a file which includes account numbers, check numbers and dollar amounts of each check. When a check is presented that isn’t on the list, the bank will withhold payment and contact the customer for instructions.

    How do I know if my checks…

    • 14 Mar 2021