Hot topics
  • Sage X3 Support: How to generate a lot number to match the released product?

    Created a new released product (Manufactured item) and when this is used in the work order, the lot number is incorrect.

    Meaning the lot number should begin with the first two letters on the released product.

    For example, if the released product is FIN056 the lot number should begin with FI, but the lot number begins with LO?

    Before we start troubleshooting let’s analyze how does the lot number gets generated on the work…

    • 6 Sep 2019
  • Sage X3 Support: Production Scheduler logs

    Trying to troubleshoot Production Scheduler and can't make heads or tails of the log file?  Seeing warnings throughout the logs but everything seems to be working?  How do you know what those log files mean?  Well, read on…

     The logs in Production Scheduler can be difficult to understand but hopefully you will have a better understanding after reading this blog.  First, let's talk about where to find the log files…

    • 3 Sep 2019
  • Sage X3 Support: Internet Explorer 11 and Performance Issues

    Although Internet Explorer 11 is supported, we do not recommend using it to connect to Sage X3 products. Internet Explorer 11 technology (2013) might exhibit performance issues with Sage X3 in selections and navigation, with a user interface perceived as much slower than with other browsers.   

    WARNING: Customers who need to use IE11 for compatibility reasons should not expect a guarantee of performance comparable to recent…

    • 3 Sep 2019
  • Sage X3 Support: Sage X3: Currency and the Euro Conversion setup

    Let's take a look at an error generated by a little to much setup in Currency

    Have you ever received the error “Field error ‘currency’ Euro currency fixed exchange rate” when attempting to make an entry in Common data, Common tables, Currency rate?

    The Online help for the function has an Error Messages section where it describes the error as " A currency with a fixed rate as compared to the…

    • 31 Aug 2019
  • Sage X3 Support: How many shopping days ‘til Xmas? How many days left to prep for year end?

    It’s coming up to that time of year. All the pumpkin spice drinks and foods are already available at your local coffee shops, restaurants and grocery stores. Before you know it, Christmas lights will be replacing barbeques and pool floaties in the seasonal section of stores.

    I hate to sound like one of those ads that constantly warn you about the ever-shrinking number of shopping days left until Christmas, but… year…

    • 30 Aug 2019
  • Sage X3 Support: I have a new report file but… How the H. E. 2(Hockey Sticks) do I get it to show up in Sage X3: The very short version.

    Today’s blog is going to be about how to add a Crystal Report file to Sage X3. I was out, looking around Sage City to see if there were any posts about adding report codes. Apparently, there was not. So here we are. It is not super complicated but does take some time to do especially if you’re creating a completely new report code. Before we take a look into adding the report, we are going to need a rpt file. If you don…

    • 30 Aug 2019
  • Sage X3 Support: How to display stock availability on a sales order line?

    Have you ever wondered if there is an easier way to view available stock without having to go to stock by site or available stock inquires while processing a sales order? Now you can with the new enhancement stock availability on sales order lines that has been added in Sage X3 version 12. This enhancement makes it easier to view stock availability and first date material available on the sales order line.

    To use this…

    • 30 Aug 2019
  • Sage X3 Support: How to setup and use packing for a product on a sales order delivery?

    The packing can be setup at the product category level and then modified at the product-site level

    At the Product-site level, more specifications can be defined for each product; for example, the Stock detail box can be checked to indicate whether the stock must be displayed in the parcels (Lot, Serial number, Status)

    Also, each product for each site can have its own packaging identification code and packaging capa…

    • 27 Aug 2019
  • Sage X3 Support: Traveling the activity code dependency trail: How to find activity codes that depend on other activity codes in X3

    Have you ever wondered, “What impact would this Activity Code have on other activity codes?” while you’re changing an Activity Code (AC); then keep reading as I have something magical to share. There is a way to see if an Activity Code (AC) has dependencies from other Activity Codes (AC). This awesome way of detection comes from our support counterparts from the UK. They have figured out that you can use the Advanced…

    • 20 Aug 2019
  • Sage X3 Support: How to generate an expense from a manual journal entry and capitalize it?

    As you are aware, we can generate an asset by capitalizing an expense in Sage X3 Fixed assets module. Expenses can be generated from a purchase invoice, supplier BP invoice or a manual journal entry.

    Let’s talk about how to generate an expense from a manual journal entry and capitalize it.

      1. In Financials, Journals, Journal entry select an entry transaction and click ‘New’.

      2. Select the site where…

    • 9 Aug 2019