• Chrome updates impacting Sage 300 sign in

    Problem Details: Sage CRM 2020 R2 is integrated with Sage 300 ERP 2021 (with PU2). Sage 300 2021 PU2 CRM Integration has been installed and synchronizes tables successfully. The issue is that the Sage 300 web screen login appears whenever you create…
  • Sage Advice guest blogger, Jeff Tweardy, talks about getting buy-in & adding value with Sage CRM

    "It is the users who ultimately make or break the implementation and it is the users who must make an implementation a success. So, how does your organization get users to buy in and use the system as management has requested? With the right integration…
  • Sage 300 and Sage CRM Integration

    We often get queries on what versions of Sage CRM and Sage 300 integrate, would one have to upgrade both products should one be upgraded, etc The Compatibility Chart lists not only what versions integrate but also supplies the associated knowledge base…
  • Success with Sage300 CRM : A top performing partner shares more thoughts (part 1)

    Looking back on a piece I wrote twelve months ago, I thought it time to re-visit our friends in the maritimes of Canada, Atlantic Data Systems (ADS). Since then, Calvin O'Driscoll and his team have been awarded Diamond Partner status . For ADS, not only…
  • Can CRM solve my business problem? - part 2

    In the last part we looked at 3 quick tips that focused on terminology, business objectives and business outcomes: Tip 1 — don't mention CRM (if you're not comfortable with the term) Tip 2 - the IRACIS concept Tip 3 — problems, solutions, benefits…
  • Can CRM solve my business problem - part 1

    Every day, small and medium-sized business owners are looking for ways to improve & grow their business. Many hours are invested in brainstorming, talking to customers and analysing competitive offerings. It is not uncommon that at some point in the process…
  • Sage CRM 2017/ Sage 300 ERP 2017 Integration Question: Item Inventory/ New Quote/ New Order Buttons not appearing on Company Summary Screen

    Sagacious ones, Looking for some ERP/CRM integration advice at a site running Sage CRM 2017/ Sage 300 ERP 2017. Integration functionality like promote to customer, promote to vendor, customer statistics, O/E Inquiry is working fine but it looks like…
  • Credential Errors

    Hi What i'm trying to do is get the OE_OrderUI.asp page to popout from a customer record within CRM by creating a button for it in advanced customisation. Here are the results i get on the server https://youtu.be/7yte_noAZe0 Here are the results…
  • Sage CRM 2018 R3 and Sage 300 2019 Integration

    Recently updated a test environment with Sage 300 2018.2 and Sage CRM 2018 R2 to Sage 300 2019.0 and Sage CRM 2018 R3 along with the new integration component. Environment: Windows Server 2016 Standard | SQL Server Standard 2016 SP2 ( 13.0.5201.2) …