• Pensions Awaiting Confirmation (NEST)

    Hi, My last week's pensions are still in the "Awaiting Confirmation" stage after being "sent" (now created 5 days ago) and haven't been received by NEST yet which will soon result in a late payment to NEST. Because the prior week's pensions are…
  • Unable to export file for NEST

    FormerMember
    FormerMember
    I am trying to export pension data for NEST but Sage keeps marking 2 employees with errors, that are stopping Payroll from creating the files. The 2 employees are being re-enrolled and the errors all read "The Enrolment Date cannot be in the future" …
  • Send Pension Data for both weekly and monthly paid employees - People's Pension

    We have one monthly paid employee and the rest are paid weekly. Send Pension Data works fine for the weekly paid employees but doesn't provide any data for the monthly paid employee.
  • Send Pension Data Task - Leaver Employee Appearing

    When i click on "Send Pension Data" one of our leavers who left us is appearing in the list of pension data to send (see image below). His pension data is appearing in every payment run since his postponement ended so it's like the pension module still…
  • PENSIONSYNC

    As the largest payroll provider for SME's I am surprised that Sage Payroll does not support Pensionsync for Aviva ESZ. I can't understand why the pensions module does not include all pension providers who support Pensionsync. Is there anyone else who…
  • Send Pension Data

    Ive contacted sage via phone, and had remote access taken, yet no one seems to have an answer?We are running the current version, disabled firewalls etc, and moved data, but just hangs.