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  • Payroll

    Hi How do I process a £0.00 value payslip. I put someone on hold and an unable to generate a payslip but by law I need to provide one.

  • 52 Week Average Holiday Pay

    Hi, I just want to know how companies administer the 52 week average holiday pay rule. I know to run out the 52 week average report, do you do this on a weekly basis (if you run weekly payroll) and just work from that or do you keep a rolling spreadsheet…

  • Change paydate from current week to week in arrears

    Hi there We have recently acquired another company and their weekly payroll is payable on Friday of the current week worked. We are planning to change proposing to move the pay date out by one week ( payment week in areas). Is there any specific time…

  • Payroll 50 v30 Update now unable to log in

    Hi, I've recently installed v30 update in my Remote Desktop environment and am now no longer able to access. I'm receiving the following error: "ODBC Microsoft Access Driver Login Failed" "Not a valid account name or password" I've checked the…

  • Auto Enrolment

    I have a new starter this week. When I run the Pension Assessment it shows him as 'eligible' however it hasn't made any deductions. Why?

  • Ni Category for employee passed retirement age

    I have an employee who will reach state pension age and is continuing to work. Their date of birth is mid month so my question is, do I change their NI category at the beginning of the calendar month during which they will reach state pension age or should…

  • Advance Data Import Error

    I get an error message when trying to run the 'Advance Data Import Wizard' for weekly payroll, saying 'Error loading mapping component'. The only way I have found around this is to do a new install (even though the software version may be identical…

  • Reminders

    Does anyone know how to stop those annoying reminders that the Sage Payroll 50 program generates (not me). These tell me that I haven't run a P32 from 2015 or whatever. The answer that referred to the calendar seems to relate to reminders we have created…

  • Changing SSP qualifying days.

    Hi, I have inherited a payroll where the qualifying days for SSP have been set to NQQQQQN, however we operatate 7 days a week. Is there a way that we can do a universal change everyone to QQQQQQQ and set it up as the default for new hires? Any help…

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