Sage 50 Payroll

My payroll reports are not matching what actually happened. I have employees with first month of pension contribution that show on there payslip but not on the reports. The reports show zero pension contribution for two employees. Has anyone seen this…

We currently use sage accounting and have added sage 50 payroll. I'm in the process of migrating the information over from HMRC RTI and have a few questions: 1. Once we have migrated the information do I need to do anything with the HMRC RTI? run P32…

Hi, My last week's pensions are still in the "Awaiting Confirmation" stage after being "sent" (now created 5 days ago) and haven't been received by NEST yet which will soon result in a late payment to NEST. Because the prior week's pensions are…

When will the Pension Exchange be rolled out to everyone who uses The People's Pension?

I would like to run a report which shows each employees pension contribution rate please. It isn't the contribution value that I want to see, but rather their rate stored within each employees record. Some of our employees have chosen to increase their…

We have recently updated payroll to V25 and I'm trying to enter pension Data Exchange info. It is not allowing me to do it, a message appears as follows 'unable to get property length of undefined or null service Can anyone help with this? Th…

We have one monthly paid employee and the rest are paid weekly. Send Pension Data works fine for the weekly paid employees but doesn't provide any data for the monthly paid employee.

When i click on "Send Pension Data" one of our leavers who left us is appearing in the list of pension data to send (see image below). His pension data is appearing in every payment run since his postponement ended so it's like the pension module still…

We are with Peoples Pension - I have tried to set up Pension Data Exchange but it tells me I can't as it tells me I need an early adopter code. Does anyone know how I get one or do I simply wait until its compatible fully with Peoples Pension? Many…

I am trying to setup a pension scheme on Sage Payroll 50. On the employee tax I select percentage and it give me 3 options. I am not sure which one to pick as I only want the pay calculated on their basic pay excluding any bonuses or overtime. Can anyone…

When updating the 2016/17 NI category for Apprentices under 25, I am unable to assign the new H category to those who are enrolled in our GPP pension scheme. The error message states that the only valid categories are A,B,C M,X and Z. There is no explanation…

I have a client whose AE pension contributions started on 1st April 2016 and I have noticed that the tax on the wages is being calculated after the pension contributions have been deducted. I am not sure that this is correct as it is not a salary sacrifice…

For the last two weekly payroll runs when selecting 'Send Pension Data' the error message 'No Data To Export' has appeared and no Maintenance and Contributions files have been created. I have been running the Pensions Module since April 2014 linked to…

When I run the send pension data report it is missing off the staff who have been auto enrolled that month off of the member enrolment report. It is only including those who have been opted in? I phoned the support line and was told this may be due…

Has anyone else had this problem after updating to the 2017/18 version? I click on export pensions and no providers show in the list. I was expecting this update to fix the broken people pension export, not make the situation worse!

Hi i'm new to all this! We have just reached our staging date for our workplace pensions. We have decided to take deductions off our employees basic pay only and not overtime and any extras which I have set up with the new pension scheme in Sage. However…

Hello. One of our employees wants to contribute towards his private pension. He†s already a member of our NEST pension scheme. What would I need to do in this case? Create a new pension scheme and allocate it to him? Also, what sort of questions I should…

As the largest payroll provider for SME's I am surprised that Sage Payroll does not support Pensionsync for Aviva ESZ. I can't understand why the pensions module does not include all pension providers who support Pensionsync. Is there anyone else who…

Morning all From April 2018 our Sage 50 Payroll stopped producing pension reports as normal for me to upload to NEST. After speaking to a very nice gent at Sage who couldn't detect why, we went with the Pensions Module to replace the need to upload…

Can I update employees pensions outside of when I run payroll? For example, can I add opt out dates or do I need to wait until the end of the month when I run payroll? Also, do I upload the signed opt out forms via Sage or do I need to do via NOW Pensions…

I am trying to run payroll and although it has calculated pension payments correctly, the window for pension assessment does not come up, also the same happens with upload online payslips and i have also tried send pension data and again no window appears…

new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?