• Upgraded to V30 and can't find any attachments/Favourite reports etc

    I have had a nightmare installing V30 from v29 - after uninstalling and re-installing a few times, finally my Sage 50 is working again ... but I have no attachments from previous years, or records of previous bank reconciles or reports that I had created…
  • Remote Access Data Transfer Error

    We have set up remote access for a client Sage 50 Accounts V28. We've added two new users and set up their remote access. They receive the email and go through the process of entering the passphrase and a Data Transfer error comes up stating the below…
  • installing sage 50

    I am trying to install my sage software on a new computer. It keeps telling me that I am not using the same version of sage 50 as this company. It is showing my company is using the version 27.2. I downloaded this and still get the same result?
  • Upgrade operating system from server 2012 r2 to server 2019.

    We currently use Sage accounts v 28 on windows server 2012 r2. due to Microsoft retiring the OS in October 2023, we are looking to install server 2019 or 2022 and exporting the data from the old 2012 box. I would like to have guidance on how to carry…
  • Multiple old Sage Data Service services on file server

    Whilst recently restarting the Sage data service on a client's file server, I noticed that there are multiple old services on there. Is this a problem? Doesn't seem to be operationally but seems a bit of extra clutter. Any way to remove the old services…
  • Network Deployment Tool

    Sage50 Accounts update rollouts have always been an absolute nightmare while working with companies that have restricted access to their machines for security purposes however the biggest nightmare tends to come from having to push out a client update…
  • Sage 50 Accounts Plus V22 - Reinstall to create most up-to-date all singing and all dancing standalone V22

    Hi I've just done a fresh install of Windows 10 Professional x64. I created an iso to automatically install Sage 50 Accounts as part of an unattended install process. However, that was just Version 22.0.9.268 and had to install the Sage 50 Accounts v22…
  • Installation help available from Sage Q&A Live

    Get support with installing your Sage software. Join a Sage Q&A Live chat session now and connect with a Sage expert who can support you with your upgrade or installation to get you up and running as quickly as possible. Join now >
  • Installation faults if 'My Documents' is located on a network drive

    Sage Accounts installation installation creates multiple alarms then ends saying it has succeeded if "My Documents" in Windows Explorer points to a network drive. You must set the MyDocuments location to default for the install then set it back afterwards…
  • not able to set up a supplier account in euros despite already having them when upgraded.

    Just want help!!!!!!!!!
  • v25 installed in wrong folder

    On Monday a colleague reported not being able to back up Sage50 Accounts. It looks as though they updated to from v24 to v25 and the installation path is in /Accounts/2014 not /Accounts/2019 where I would have expected it to be. I'm assuming that I…