Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

SOLVED

We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments.

However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later add additional stock to that invoice (not the SO), that after posting the invoice those stock levels for those items are not adjusted. 

I have since learned that the SO will update stock levels upon despatch (not when the invoice is posted) but fail to see why "new" stock added to the invoice cannot be updated when the invoice is posted as this does not affect the original SO.

Can someone explain the reasoning behind this please?

  • +1
    verified answer

    Hi Denise,

    Thanks for using Sage City.

    You're quite right, if an invoice has been generated from a sales order it is flagged not to adjust the stock if such amends are made. Invoices generated from sales orders have always been configured that way in Sage 50 Accounts. 

    I can definitely see why you would prefer it to adjust the stock though, and I would suggest adding it to the ideas board for the product to request a change. You can access the Ideas Board here >

    Regards

    Andy
    Sage UKI