• Reconciliation

    I removed some transactions from a reconciliation. I need to reconcile them again. How do I do this?
  • Entering previous years

    I need to enter my accounts from Jan 1, 2017 and get them up to date. I have spoken with someone on chat but they say the only way I can do this is import but that implies I have the information to import and I don't. I only have bank statements. I…
  • Cannot login--- says account blocked--- contact business owner...

    I am the business owner and the chat with support says "disabled". Not sure whats going on i need to log into my account to invoice customers!
  • changing the ledger account number on reconciled vendor bill

    Hi, I need help in a bit of a hurry. I have entered several vendor bills using the incorrect ledger account. Do I have to unallocate all of them and re reconcile? The instructions say it can be done just through banking but I can't see a way to access…
  • Payroll loans

    Hello, I issued a loan to an employee of $3000 who was having a difficult time and they have since then quit and the loan is no longer recoverable due to them going off the radar and ghosting me. How would I fix this in my system as it is still showing…
  • zero dollar cheques

    I need to issue zero dollar cheques to clean up AP accounts. System will not let me do it. How can I get around this?
  • Removing Opening Balance Bad debt

    Hi community! I hope you guys won't let me down :) - Yes I brew beer and I love to ski I am looking to inactivate a customers "Carey" , however, there's an account balance remaining AR which is bad debt OB (as I migrated systems in covid) that I cannot…
  • GST on Other Receipts - Sales/ITC GL issue

    We have our GST setup to record GST on Sales into a GST account, and we also have a separate account to record GST (ITC) on purchases. When we purchase something I use the "Other payment" transaction in the banking section and the journal entry is as…
  • BANK TRANSACTIONS UPDATED AS OF JANUARY 14, 2023

    Hello Sage Accounting Team Please help me to view Incoming Bank Transactions updated, because the last update is up to January 14, 2023. User: [email protected]