Sage Accounting Canada

Hi there Can you delete a gst return after you have clicked that you filed it?

I need to issue zero dollar cheques to clean up AP accounts. System will not let me do it. How can I get around this?

Hello, I am relatively new to Sage and I am wondering how to go about allowing my accountant access to my Sage account without giving him my login information? Do I need to send him some sort of "invite", or does he need to request access? Thanks…

We have paid a damage deposit to the local county for property improvements. It will either be refunded in full in a few months time, or the county may apply it to the cost of any damage we would be liable for. I am unsure how to enter it, as…

Hello, I entered my sales manually into the journal as well as creating invoices. Now I have sales amounts showing up twice, making my profit and loss statement incorrect. Where's my mistake?

Taking a course, and not getting very far very quickly asking for help in the courses discussion board so hoping someone here can answer this one. Setting up a mock company, the text had us go into receivables>linked accounts and among the accounts…

Hi community! I hope you guys won't let me down :) - Yes I brew beer and I love to ski I am looking to inactivate a customers "Carey" , however, there's an account balance remaining AR which is bad debt OB (as I migrated systems in covid) that I cannot…

How do you save and recall recurring transactions?

My starting balance is note the same as ending balance on my last bank reconciliation. Why? How do I change this?

I paid the wcb bill twice and they deposited the cheques, I can't get the 2nd cheque to post in sage so that it shows a credit on their account, why?

How can I create an invoice to reoccurs each month?

Need to set up Sage Online Accounting to be able to accept and record as a Liability, customer prepayments for services rendered. For example: Perform periodic service for customer; individual service is $50, customer pays $200 for the next for visits…

It's not really a "payable," is it? It's a long-term liability that you're paying off month to month.

Hello I need to enter a Dec 2022 sale and paid by cheque on Dec 23, 2022 but it was deposited on Jan 12, 2023. Do I enter the payment on the date the cheque was make, or do I enter it on the date the cheque was deposited? Thank you in advance. …

I recently purchased Sage 50 so I can log in any where. When I go to log in on the website (Sage) and try to go into Sage Accounting it comes up with "Authentication Error" how can I fix this. Tried calling the help line but they are not open.

Hello, In the Incoming Bank Transactions screen for my Credit Card, I see 2 separate entries for the SAME purchase : One entry is in CAD (41.18) and the other is in USD (29.99), as shown in the attached screenshot. Since I work in Canada, I processed…

Hello! I'm migrating from Sage 50 (old hard-copy) to Sage Start. I transferred my opening balances (which includes account receivables) in to Sage Start, starting January 1st 2023. I want to record a payment received in 2023 for an invoice that was…

I accidently chose the wrong client name for an invoice. I've tried editing the name, but it does not change all the infomation - ie : edited the name, however the old client's address remained on the invoice. when I saved the new name, the invoice remained…

I happened to have to change the rate that I usually charge while creating an invoice. I clicked on the rate, changed it, then saved. Sage created two invoices ...why? how do I correct this?

I noticed after I sent and invoice via email that the invoice that is sent out (billed), is not assigned an invoice #. I brought up the invoice and it only says "draft" - once that invoice is paid, i noticed it then assigned an invoice #, but it the invoice…

We're looking at changing over to Sage Online and after watching one of the training videos it mentioned invoices cannot be modified after it has been paid and the payment has been reconciled. Does this restriction apply if only a partial deposit has…

Hi, My entries to record expenses and income are recording in reverse. Meaning, when I enter and expense, it records it as a deposit and vice versa. No idea how this happened, but I can't seem to find a fix. HELP!

Hi, I have created recurring invoices. In last 2 months some invoices were duplicated. I was advised to cancel all recurring invoices and redo the recurring invoice set up. Invoices have duplicated again. It is not How can I fix this issue? Thanks…

Hello, I have been receiving this Authentication Error and cannot seem to find a solution. Is there a solution to this issue?

Bank account won't balance and see errors is previous reconciliation. How can I reverse it and start again?