I paid the wcb bill twice and they deposited the cheques, I can't get the 2nd cheque to post in sage so that it shows a credit on their account, why?
Need to set up Sage Online Accounting to be able to accept and record as a Liability, customer prepayments for services rendered.
For example:
Perform periodic service for customer; individual service is $50, customer pays $200 for the next for visits…
It's not really a "payable," is it? It's a long-term liability that you're paying off month to month.
Hello
I need to enter a Dec 2022 sale and paid by cheque on Dec 23, 2022 but it was deposited on Jan 12, 2023.
Do I enter the payment on the date the cheque was make, or do I enter it on the date the cheque was deposited?
Thank you in advance.
Luc
I recently purchased Sage 50 so I can log in any where. When I go to log in on the website (Sage) and try to go into Sage Accounting it comes up with "Authentication Error" how can I fix this. Tried calling the help line but they are not open…
Hello,
In the Incoming Bank Transactions screen for my Credit Card, I see 2 separate entries for the SAME purchase : One entry is in CAD (41.18) and the other is in USD (29.99), as shown in the attached screenshot.
Since I work in Canada, I processed…
Hello!
I'm migrating from Sage 50 (old hard-copy) to Sage Start. I transferred my opening balances (which includes account receivables) in to Sage Start, starting January 1st 2023.
I want to record a payment received in 2023 for an invoice that was…
I accidently chose the wrong client name for an invoice. I've tried editing the name, but it does not change all the infomation - ie : edited the name, however the old client's address remained on the invoice. when I saved the new name, the invoice…
I happened to have to change the rate that I usually charge while creating an invoice. I clicked on the rate, changed it, then saved. Sage created two invoices ...why? how do I correct this?
I noticed after I sent and invoice via email that the invoice that is sent out (billed), is not assigned an invoice #. I brought up the invoice and it only says "draft" - once that invoice is paid, i noticed it then assigned an invoice #, but it the invoice…
We're looking at changing over to Sage Online and after watching one of the training videos it mentioned invoices cannot be modified after it has been paid and the payment has been reconciled. Does this restriction apply if only a partial deposit has…
Hi,
My entries to record expenses and income are recording in reverse. Meaning, when I enter and expense, it records it as a deposit and vice versa.
No idea how this happened, but I can't seem to find a fix.
HELP!
Hi,
I have created recurring invoices. In last 2 months some invoices were duplicated. I was advised to cancel all recurring invoices and redo the recurring invoice set up. Invoices have duplicated again. It is not How can I fix this issue?
Thanks …
Hello,
I have been receiving this Authentication Error and cannot seem to find a solution.
Is there a solution to this issue?
Bank account won't balance and see errors is previous reconciliation. How can I reverse it and start again?
Trying to fix a messy set of books I inherited on Sage Cloud Accounting Canada. The problem: A double payment was entered last year. First an invoice was entered. The payment was made with 'other payment' format. Thus the payment did not connect to the…
I am reviewing the accounts, an have discovered that there are outstanding employee advances for employees that are no longer employed by the company. This is dating back many years. How do I go about making an entry to clear this account. I tries to…
I invoiced one of our suppliers for service work and they in turn paid that invoice back to us through a credit to our account with them. I don’t know how to enter that transaction into Sage. The payment didn’t actual go through the bank. I need to post…
I've inherited a set of books that are rather messy. Summary shows thousands of dollars in very old unpaid bills. When I check through I can see the payments were made separately as 'other payment' and not allocated to any invoice and they show up on…
Brand new to Sage just beginning entries. notice deposits (manually entered) are being entered as payments not received what am I doing wrong
Was just wondering when entering example fuel expenses should I do it under the banking tab or expenses tab? So at the end of the year when I give it to my accountant they can do my year end taxes.
We seem to have two accounts opened for one customer. When a search was done, no other account was found because one had an apostrophe in the name. Is there a way to merge the two and keep the history of both?
Hi there, I have a situation for a company we are doing books for. My client has a payable balance for one of his suppliers of 3000. Now he says he paid it completely off. After Investigation, we found the original invoice and it shows that there was 3000…
