Sage Accounting Canada

I removed some transactions from a reconciliation. I need to reconcile them again. How do I do this?

I bank with RBC and am new to Sage Business Cloud Accounting. I have set Sage up to automatically import bank feeds. It worked fine at first (except will only update once per day) but today it imported transactions with the incorrect Reference compared…

Dear team How do you classify Withholding tax on both customers and suppliers. How is it recorded in Sage Accounting so that it can appear in financial statemnts correctly. Thanks

Hi Guys, I am trying to figure out how to post my lender fee (loan origination fee) on a mortgage. I have created the loan liability account and an asset account already and created a journal entry crediting the liability and debiting the asset…

How do I reverse a refund? I have to issue a refund to a customer but realized too late that I need to do a VB instead. I started the process for refunding as directed on Knowledge Base but it doesn't trigger a cheque. And I shouldn't have done that because…

I have to charge my tenant back for Oil, I have paid the invoice, now I want to invoice it back to them. Do I need to record this as a sale? or other income?

Is anyone else currently having an issue logging into the Sage Cloud Accounting due to Technical Error?

Anyone else unable to log in? I thought the outage would be done by now (5:44pm MST) and the status update page says everthing is working as should on North America...so frustrating.

We started using Sage Business Cloud in October. Prior to this we were using just spreadsheets for our accounting system. When setting up the Sage program I was required to enter the year end date for our business which is a few months before we started…

Two Issues where I cannot correct/edit/void, nor delete an incorrect transaction posted to SAGE ACCOUNTING ONLINE - I have noted my work arounds, but there must be a better ways! 1) I recorded the wrong amount of bank interest in an account, with the…

How do I correct/set/reset the Opening Balances of GL accounts of a new fiscal year to 0? The Opening Balances are carrying forward to this new fiscal year. The period variance is correct for this fiscal year, but the Opening Balance (and therefore…

Wondering if there is a way to issue a receipt when accepting deposits/partial payments for invoices instead of just giving an invoice showing partial payment?

For an invoice that has the following items: Item A @ 359.88$ Item B @ 203.88$ Item C @ 119.88$ the total is 683.64$. If I apply a 5% tax to every item, here's what Sage is doing: Item A @ 359.88$ x 5% = 17.994$ , Sage rounds it at 17…

I am new to Sage. How do I enter an expense that is billable to a client?

What information goes in the reference box, the description box, and the details box when making a journal entry. And how does this information show up on reports?

Hello, I am having trouble signing in on the sage accounting ios app. It will not login and i cannot remotely add expenses or invoice my customers. Does anyone have any solutions to this ? thank you.

I need to enter my accounts from Jan 1, 2017 and get them up to date. I have spoken with someone on chat but they say the only way I can do this is import but that implies I have the information to import and I don't. I only have bank statements. I…

I am new to sage accounting...i would like to process and bill out interest charges on my outstanding receivables. I can't find where/how to do it. Any insight would be great. thanks

Could anyone tell me how they process gift cards in Sage Accounting? I tried to do it the way I did it in Sage 50 but I cannot post to a liability account on a Sales invoice. I set up a " bank" called Gift Cards so when goods are purchased with a gift…

I am working with a new daycare startup and we started using Sage Accounting software in December. While setting up the books I linked the bank account so we could start using the bank feeds but since the bank requires 2-step verification it was preventing…

I have Accounting start CA and used to have Sage Accounting 50. I print out the amount owing for my quarterly HST but I cannot seem to record the amount I charged on HST sale and the HST paid on purchases in this new system for my quarterly payment to…

I've suddenly run into an issue this year when trying to create invoice's and put in the GST/HST. The system is not offering this option yet it is set up in my business

Hello, I am having an issue trying to create a new user. Once I send the invitation and they try to accept it they are getting a message that says "Validation failed : Business has already been taken" What does this mean and how do I add another…

When recording a payment and applying a discount, the message "remaining balance must not be less than zero" pops up on occasion. I know it is most likely a partial cent that isn't seen on screen but it is quite frustrating to have client accounts open…

I have posted a customer receipt from the invoice itself AND via the Create button in the bank account. How do I correct this?