The Sage Customer Portal is used by Sage Customers to access:
*A valid support plan is necessary in order to access to support
Please follow the steps below to Sign up for access to the Sage Customer Portal:
NOTE*: It might take up to a maximum of 30 minutes before you are able to access gated/restricted content on the Portal such as product downloads and updates. If you are getting errors trying to access these resources, please log off, close your browser windows, and log on again after 30 minutes.
To access downloads and updates, you must get to the Sage Knowledgebase. Once there see the top right side corner for the My Downloads button, from the dropdown select your product line and wait for downloads and updates to show.
If you're logged into the Sage Customer Portal, see the links "chat with us… " on the right side middle from the main screen.
Alternatively, the Sage Knowledgebase can also provide you with access to Chat services. See the middle of the right hand side of the screen for a "Chat" icon as shown below.
Note: If you purchased your software directly from Sage, your activation information should have been sent to you by the sales agent, after your purchase. Skip to Step III.
For more activation scenarios involving the below see KB 29962:
Read this blog in French!
Hi @andrea[email protected],
Thanks for contacting us. When your credit card information needs to be updated, visit the Sage Customer Portal at https://customers.sagenorthamerica.com/.
You would use your login: [email protected]
For a step by step process, please review our blog on: How to add or update Credit Cards on the Sage Customer or Partner Portals
Here are some other resources and ways to get in touch with Sage for your specific product line: www.sagecity.com/resourcesNote that to remove a card, you'd need to call in.Hope this helps!Erzsi
how do I update or delete my credit card on file....
Hey 4000611949, try now. Had the team at [email protected] adjust the email logon so that it's tied to the primary contact. This should now enable you to add or update credit cards for your Account ID.
trying to update my credit card information