• Trouble downloading the update 2024.1

    I am having trouble downloading the latest update and I am trying to run payroll. The message for updating is the same as always, but it never seems to get passed that and is stuck in download mode. I've got images embedded below. Nothing happens…
  • 2024.1 Update - Payroll Changes

    Hello, Anyone else running into the issue of doing the first payroll for 2024 that the CPP, CPP2 and EI are not correctly calculating? In my case the employees have reached the CPP and EI maxes in 2023 but the first pay I want to run early (due to vacations…
  • Sage Accounting 2024 Update

    I have remote access to Sage 2023, but the owner update their version to 2024. I can no longer access the 2023 version and have no prompt to install the update. How do I access the program, or do I have to manually install Sage 2024 and reconnect the…
  • Gmail emailing of paystubs from latest update

    Hi, Anyone else experiencing that that they have to connect everytime to Gmail to email a paystub on a Payroll run? It was annoying for a staff of 15 to hit click 15 times for the paystub to be emailed. I can only image what a larger organization would…
  • Getting updates for Sage 50 - 2021 version

    Purchased Sage 50 - 2021 and, over time, it auto-updated from 2021.0 to a higher version of 2021 Had to reinstall the software and now I can't open the company file because it is saved in a higher version of 2021; whereas the install reverted to 2021…
  • Anyone know how I can get access to updates to Sage 50 2017.0?

    I have a registered and activated version of Sage 50 Pro which is 2017.0. I neglected to get the updates when they were available. Does anyone know where or how I go about getting the updates? I understand there may have been at least 2 perhaps 3. Thanks…
  • How to process updates as normal Sage user, not domain administrator

    We gave our financial administrator a new computer a few months ago. When I set up the PC, I installed all the software using my (domain) administrator profile. I then set up the account for the regular user - the financial coordinator. She is able to…
  • 2019.2 "The latest version of Connection Manager is not installed on this computer".

    We have around 8 machines, all connecting to a company on a network server. After installing the 2019.2 update we keep getting: 'The latest version of the Connection Manager is not installed on this computer". 2019.1 was working fine. The file version…
  • What are 3 new features to expect in Sage 50 CA release 2019.2?

    We have a special release this month for Sage 50 CA which does NOT include new tax updates. The next payroll tax update is scheduled to be released in June as usual. Users (starting with those on the Quantum edition) can expect to see an install message…
  • Where to find update 4 for sage 50 2014 first step?

    Hi everyone, I had a problem with my computer and I lost my update files for sage 50 2014 Accounting 50. My database are for the update 4, but the version I reinstalled is 0. If someone have the file, or know where I can find it, it will help me!…
  • Sage 50 Cdn Edition won't open because "api-ms-win-crt-runtime-I1-1-0.dll" is missing.

    Can someone tell me how to fix this. The problem may be I am still working on Windows 7. And advice would be very much appreciated. Thank you.
  • Re-install Tips for Your Sage 50 Products - by Florianne Kuhner and Erzsebet Institorisz

    Ever found yourself with a computer that needs to have everything re-installed? Tips for Reinstalling: Have the latest Product Update: This can prevent messages about product and or data version compatibility, in addition to messages about…