Sage 50 Canada

There use to be an update WSIB rate feature under the Maintenance Menu which would allow you to update all or just the highlighted employees. I can't find it anymore. Why would they have removed this feature? Our WSIB rate has been frozen since the beginning…

Since the update, I can no longer email paystubs out of Sage 50 Accountant Edition. I use the cheque run and have never had an a issue before. As soon as i click email the first employee hangs and nothing else will go. When I finally get out of the payroll…

I am wondering if Sage has the capability to track banked time in an efficient manner. If yes, how to set it up and use it efficiently.

Hi everyone. Is it possible to re-order the income names in the payroll module (Sage 50 Canada 2024)? I know how to change the names and add incomes etc.. I'm not looking for assistance with that. We have quite a few income categories in our company and…

I track employee entitlements - vacation and sick days, and OT hours. I adjusted a previous paycheque, to correct an entitlement entry, then realized that employee had another entitlement change. When trying to adjust that employee's paycheque again,…

Hello, The organization I work at uses a csv template for timesheets that has multiple fields (name and different types of hours worked) including; Name of employee,Regular Hours,Team Lead Regular,Team Lead Night Sleep,Night Awake Hours,Night Sleep…

Bonjour, Je veux changer la date de la dernière transaction du 21-04-23 au 20-04-23 pour changer la date de fin d'Exercice au 20-04-23. Merci de m'aider

Hi, I am new to SAGE 50 Canadian version. After every payroll cycle we pay source deductions to CRA. My question is how to do the entry on SAGE for this payment. We already have a line item as 'payroll receiver general'. Should I directly record it as…

Hi My question is i can't open my payroll cheque run to add the payroll and sage 50 show me that you can't run until you have finished entering payroll history. I did it. what i can to do it? I really appreciate to answer me.

I am pulling my hair out over this and hoping someone can help? I received a garnishment notice from Canada Revenue Agency (EI) where I am required to deduct regular instalments of 20% of his NET pay. I can't figure out how to do this - anything that…

My business recently installed the 2024 version of Sage. Everything seemed to be in working order, but when our book-keeper came by this week in order to process payroll, she found that she was unable to do so. On the homepage of the desktop version of…

I have purchased sage 50 2023 with payroll and the program is stating we are out dated. Can you call me to help me fix this on the sage program as i am not that computer savvy

I don't use Simply to direct deposit my payroll. But I would like to email paystubs to employees. Why is this option not available or where do I go to have this option? I spoke to a Sage 50 rep and they said if I don't have the direct deposit module…

Hi there, Our sage has multiple data inconsistencies due to high turnover in the office and having office staff attempt the bookkeeping. Due to this, i'd assume many incorrect entries have been made to cause so many inconsistencies. TOTAL DEBITS Data…

I have been buying the payroll edition year after year through Staples or Best Buy because it always comes in alot cheaper than buying it through Sage. For the first time in 10 years I can no longer find it or locate it at any stores i'v looked. Of course…

I have just installed the new 2024 update without issue....thanks! However, once again am very disappointed that the ability to save a payroll cheque run was not integrated into the program. :(

Hi all, Our owner has requested that he no longer accrue vacation pay. I have deselected "retain vacation" and set his vacation rate percentage to zero in the payroll ledger. When I process his pay statement, the "Vacation Paid" line for the period…

Sage 50 Canada - We have always allocated payroll costs to projects. When trying to post a paycheque this week I'm getting the error message "one or more project is overallocated because you have decreased this transaction's payroll hours or expenses…

Hi, In the past 3 payrolls (6 weeks), I have had staff reach out to me that their paystubs that are emailed from Sage they cannot open the pdf. If I forward that same email directly from my email account, it opens. Anyone else encountering this…

I missed overtime hours on one employee's pay. He has already cashed his paycheque. What is the best way to issue this additional pay owed?

I was wondering why the income tax amounts would increase after the CPP and EI max amounts had reached. Anyone have any ideas?

We recently upgraded our client from Simply Accounting 2008 to 2021 Pro. They said they didn't use SA for any payroll activity at the time. However, now they find that they cannot do what they did in the previous 2008 version. Formerly, they were still…

How do you adjust the vacation pay accrued when the rate was incorrect and did not calculate properly?

I have paid a few employees an advance, and I need to recover the advance. Is the advance deducted from the paycheque before or after taxes?

Hi, I'm currently new on sage especially payroll. I didn't notice that I have deducting one employee for medical and insurance plan. We are planning to give it back to the employee the whole amount but there's a deduction for CPP and EI. We thought about…