• Benefits entry - Please assist!

    Hi, How to post the journal entries for the paying the benefits statement to the benefits company at the beginning of the month the employee and employer portion is automatic out of the account. How to post the payroll entry with the employee…
  • Payroll Entries

    Hi, have never used the payroll function in sage for very long. I want to confirm how to deal with the payroll entries specifically with relation to benefits. I cannot find an answer. We enter the paycheck into Sage and then we pay it online manually…
  • Employee Advance Showed Up - Sage 50 Desktop

    After rolling forward to a new year an employee suddenly had a payroll advance show up that was never issued and we can't figure out where it came from. The Employee Detail Report shows no advances ever being issued and the amount is very odd. The balance…
  • ROE's with RSP's

    I have a problem that when entering the information through Sage for an ROE before uploading to CRA, On the Sage side if an employee has RSP's a portion paid by the Employer, it includes it in the Gross Income when you run reports but the ROE itself excludes…
  • Need to make an entry that removes a small amount of CPP, EI, and Tax that were accumulated in the payable in error.

    There is a small amount of CPP EI and TX that were accumulated in error in the first week of January due to the way that I had to transpose the paycheques from one payroll file into the current Sage 50 Canada file. How do I best remove this, without attributing…
  • T4's won't Print in Sage 50 Canada Edition 2024.1 - Unhandled exception has occurred in your application.

    We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…
  • Sage Simply Accounting Pro v9

    Anyone here able to install Sage Simply Accounting Pro version 9.0 in windows 10? If Yes how did you do it anything you tweak to make it running or added a software for it to run in Windows 10 environment?
  • Adjusting CPP & EI Overpayments into Tax Deduction before Printing T4

    A new company I am working on was told by CRA to continue deducting CPP & EI from employees even after they had reached the yearly maximums. I have been directed to shift these overpayment amounts into Income tax deducted before printing the T4s. What…
  • How do I enter historic Vacation earned balance forwards into a new file but not in history mode?

    I have a new to me client. They have recently recreated the file I am now working in. It is not in history mode. They now want me to do the payroll that was being outsourced before. I have a file for the payroll from the company that was doing it. How…
  • Payroll chqs with YTD and 2 stubs

    There was always an option for payroll chqs with YTD and 2 stubs. Now there is only the option for YTD and one stub. Am I just not looking in the correct place. I have Canadian 50 Accountant edition 2024.1
  • RRQ personne de plus de 70 ans

    J'ai une employée qui va avoir 80 ans cette année (en juillet 2024). Je vois que sur la dernière paie de décembre (versée le 28 décembre 2023) il n'y a pas eu de RRQ de retenue et depuis 2024 il n'y en a pas non plus. Je ne vois rien qui peut expliquer…
  • How to enter Auto Benefit at end of calendar year 2023 so it can be included on T4

    First year using Sage 50 Payroll. Previously I have only ever manually added the auto benefit directly on the employee's T4. It doesn't appear I can do that with Sage. After reading a couple discussions, it looks as though I need to add Auto benefit as…
  • Update requiring HR

    I have just downloaded the '24 update, and now when I go to Reports/Payroll/T4Slips and Summary it says "Print is the only option for employees who are not synced with Sage HR" . I have never used Sage HR before. Is this a requirement now? Thank you for…
  • Payroll corrections can you change/edit a comleted pay run?

    Ran a pay period with the new update, should have counted as december 2023 but instead put it into the new year so there are deductions that shouldnt have been on there and cpp.
  • GRPP/DPSP

    it is almost time to issue T4's. Last year we introduced the GRSP and DPSP. how do we report these on T4's. All I see is this image attached below. so my questions are do we report GRSP on T4 as well as I believe everybody should be receiving T4E from…
  • WSIB rate change

    Is there a way to change all of the employees WSIB rate like the federal and provincial tax credits?
  • Payroll for a taxable living allowance

    We are holding a specialized program for clients whereby they receive a living allowance of $80/day which is taxable. How do I set this up in Sage 50 premium accounting? I've tried to change the 'units' but it doesn't give me any other options. I've tried…
  • Payroll Role Journal, issues after 2024.1 update

    Has anyone experienced gray out employees that cannot be selected on the payroll run journal? I have updated to latest version of sage, check employees DD and info, all looks good. Advice?
  • Additional percentage of income tax to be taken off paychq

    I have two employees that want an additional 20% income tax taken off each pay. I have been doing it manually, seeing the original calculation, calculating 20% of the gross, then adding it manually to the income tax field - ie, reg tax is 178.68 , 20…
  • Severance pay

    Hello, I must set up severance pay for an employee, I followed this article ( https://ca-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=221924950016814 ) but sage gives me the following message "for the incomes you have modified…
  • Payroll Year End

    Good Morning, after I Roll Payroll into the New Year 2024, and I have some differences I need to correct for CPP for the old year, can I still go back to the old year and make those adjustments?
  • Employer Dental Benefit information - can someone tell me if there is an update?

    Employer Dental Benefit information - can someone tell me if there is an update?
  • how do i pay remaining vacation Hrs for prior year?

    We need to pay vacation hrs. that employees did not use last year. How do I pay remaining vacation Hrs. for prior year?
  • Update WSIB rate for new calendar year

    There use to be an update WSIB rate feature under the Maintenance Menu which would allow you to update all or just the highlighted employees. I can't find it anymore. Why would they have removed this feature? Our WSIB rate has been frozen since the beginning…
  • Emailing Paystubs

    Since the update, I can no longer email paystubs out of Sage 50 Accountant Edition. I use the cheque run and have never had an a issue before. As soon as i click email the first employee hangs and nothing else will go. When I finally get out of the payroll…