• T4's won't Print in Sage 50 Canada Edition 2024.1 - Unhandled exception has occurred in your application.

    We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…
  • T4 Summary and T4's printing to PDF with Chinese

    When I print my T4's and T4 Summary to my clients file, the PDF is printing and saving the reports with Chinese writing. Usually it saves it as T4 Summary or T4 slips. Just curious how to change this or why it is doing this.
  • Dental Benefits Deductions

    I am trying to set up the dental benefits deduction and have not found any information of which deduction option connects to box 45 in the T4. I also tried to set it up manually but it didn't give box 45 as an option to set it to. Has this not been set…
  • New 2023 T4 reporting requirements for the new Canadian Dental Care plan

    Good afternoon, Wonder if someone from Sage can comment on if the T4s for 2023 have been modified to include the information below I have received from our benefit provider today? New reporting requirements for employers As part of the new CDCP, you…
  • 2022 Northern Travel Allowance inclusion on T4 box 32 is missing meaning I can't file electronically

    Can't Netfile from Sage - Would anyone have a work around for 2022? Reports are pdf which I can easily edit and add the Box 32 & amount for each employee. Really, my only issue for 2022 filing is getting an accurate xml formatted file to send to CRA…
  • How to create T4's for employees who move to a different province during the year - AB & ON

    Please advise on the procedure to create T4's for employees that moved from Alberta to Ontario during the calendar year. Should I create 2 employee profiles, one for AB and one for ON?
  • Print T4's to PDF

    I am trying to print T4's and everything related to it to PDF to avoid the waste of unnecessary paper that comes with printing to the printer. I have changed the report & forms to pdf but the system keeps crashing. This client of mine as only 4 employees…
  • Benefits and T4

    How do I record benefits paid 100% by the employer on the employee's paycheques. I understand that it needs to be recorded on Box 40 of the employees T4 slip. How do I add this to the T4 slip? It was not tracked on their pay cheques as we paid the full…
  • Taxable Benefits and T4's

    We have just rolled our calendar year over and it has come to our attention that taxable benefits that were paid 100% by the employer were never recorded in the employees payroll. How would we go about to correct this before we run the T4's? Is there…
  • new T4 boxes/codes

    Will there be an upgrade that takes into account the new T4 boxes/codes that are required by CRA to report the CEWS incomes for each employee?
  • TAX YEAR 2020 - CRA New T4 reporting requirements for Employers

    CRA is now requiring employers to report the income of employees during the COVID-19 pay periods on their T4 Slips or Statement of Remuneration Paid so that CRA can validate payments made to workers under the Canada Emergency Response Benefit (CERB) …
  • 'All Journal Entries' report won't load all of a sudden. How to get it to load again?

    My 'All Journal Entries' report won't load all of a sudden. It previously was working perfectly, but now it won't load. I click to have it come up, but all I see when I hover over the Sage icon on the toolbar is the main Sage window and another window…
  • Carré noir dans l'en-tête sur impression de factures

    Bonjour à tous! J'ai un problème avec environ 9/10 de mes impressions de factures: il y a un gros carré noir par dessus l'adresse de mon commerce, en plein centre de l'en-tête de mes factures de vente... (Voir image plus bas) Ce problème ne se produit…
  • general ledger error

    I cannot pull up a general ledger report. It gives me an error message saying that an error has occurred. Anybody know how to fix this so I can get that report? Am I going to have to uninstall/ reinstall? Is it in my settings? Please Help!
  • The Crystal Reports Print Engine is currently busy. Please wait a few moments and try again.

    Hello, For starters, I'm using Simply Accounting 2012. We can't upgrade at this time because we also use integration to ACT! which is no longer supported by Sage. All computers (15 or so) are running Windows 7 Pro 64-bit. For years we've been printing…