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  • T4's won't Print in Sage 50 Canada Edition 2024.1 - Unhandled exception has occurred in your application.

    We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…
  • T4 Summary and T4's printing to PDF with Chinese

    When I print my T4's and T4 Summary to my clients file, the PDF is printing and saving the reports with Chinese writing. Usually it saves it as T4 Summary or T4 slips. Just curious how to change this or why it is doing this.
  • Are First and Last Names needed for printing or eFiling 1099s?

    I thought I read a post about this, but now I cannot locate one. When we have Vendors with SSNs, like in this ABC Vendor below, we expect the First Name and Last Name fields to be filled out, but they are not: Of course we get this message, which…
  • Printing error

    HI All Please assist on how to resolve this error. It appears when trying to print any report in the system. The print server is configured and the service is running. Job 2 - ERR 262 coming from the edition server : Connection to the X3 file server…
  • Dental Benefits Deductions

    I am trying to set up the dental benefits deduction and have not found any information of which deduction option connects to box 45 in the T4. I also tried to set it up manually but it didn't give box 45 as an option to set it to. Has this not been set…
  • Full Inventory Inventory List w/filters

    Hello fellow Sagers! Happy Holiday's or Merry Christmas! I need a report that shows all inventory items WITH "Inventory Cycle" and "Active/Inactive" status displayed. I have years of incorrect inventory items/status modifications that were entered and…
  • Setting up ZPL Printer (Private Network) with Sage X3 (Cloud)

    Hello Everyone, We are trying to setup ZPL printer on Sage X3 but the problem we are facing is: a. ZPL printer is on a private (LAN) network - not accessible outside b. Sage X3 is on the cloud (Accessible only by a secured SSL URL) c. Sage X3…
  • Work Ticket Printing Error

    There are 2 buttons designated to printing the pick list and also the work ticket. When clicking on the Pick List print button it allows us to print the pick list with no issues. However, when trying to print the Work Ticket we are met with an error …
  • New 2023 T4 reporting requirements for the new Canadian Dental Care plan

    Good afternoon, Wonder if someone from Sage can comment on if the T4s for 2023 have been modified to include the information below I have received from our benefit provider today? New reporting requirements for employers As part of the new CDCP, you…
  • Windows 11 / Business Vision 2023 Reports freezing when printing &/or saving as pdf

    Hello community, I am in desperate need of HELP ! We use Sage Business Vision for small business version 2023. We installed it on 1 new computer with Windows 11 operating system in November 2022. Originally, there was an immediate C++ runtime error…
  • Sage 300 2023.1.0 - Web Screen Print Destination> Preview | Print to Email

    Utilizing Sage 300 2023.1 to access Sage300. How can the print destination be modified using Web screens? Currently, whenever we print any report, a new tab is opened with a file format menu [PDF, Excel, Word, etc.]. In addition, how email functionality…
  • 2022 Northern Travel Allowance inclusion on T4 box 32 is missing meaning I can't file electronically

    Can't Netfile from Sage - Would anyone have a work around for 2022? Reports are pdf which I can easily edit and add the Box 32 & amount for each employee. Really, my only issue for 2022 filing is getting an accurate xml formatted file to send to CRA…
  • ZPL List "cuting" my file

    Hello, I need help, i'm creating a PAT file using openo and wrseq with some ZPL code, that file is then called by a Report wich has been created using a ZPL list. The PAT file is created without any problem, but when i call the report the .DATA is generated…
  • Financial Statements fails to open in MS Office 2019 Pro Plus

    Hi everyone, Does anyone know a solution to this error when running G/L Financial Reporter to Print Financial Statements? We are using Sage 300 2022 and 32-bit MS Office 2019 Pro Plus on 64-bit Windows 10 Pro. I've enabled all macros and did a repair…
  • OECOINI comments

    Using OEINVD and OECOINI tables for report and trying to get item/miscellaneous comments. Somehow I am not able to get comments to match. Any tips?
  • Slow Performance during Report Phase Job Started and Printing X3 V12

    Hi, my company is in the middle of a migration from SAGE X3V5 to SAGE X3V12. R093.001.00019 When running a report in X3V12, the querying part (Job Started Phase with the green bars) takes an extra 1-3 minutes on average than it did in X3V5. In X3V5…
  • How to create T4's for employees who move to a different province during the year - AB & ON

    Please advise on the procedure to create T4's for employees that moved from Alberta to Ontario during the calendar year. Should I create 2 employee profiles, one for AB and one for ON?
  • Purchase Order Printing

    When I print the purchase order it does not show the item description on the purchase order. How do I fix it to show the description on the purchase order? Thanks
  • Print T4's to PDF

    I am trying to print T4's and everything related to it to PDF to avoid the waste of unnecessary paper that comes with printing to the printer. I have changed the report & forms to pdf but the system keeps crashing. This client of mine as only 4 employees…
  • Benefits and T4

    How do I record benefits paid 100% by the employer on the employee's paycheques. I understand that it needs to be recorded on Box 40 of the employees T4 slip. How do I add this to the T4 slip? It was not tracked on their pay cheques as we paid the full…
  • Taxable Benefits and T4's

    We have just rolled our calendar year over and it has come to our attention that taxable benefits that were paid 100% by the employer were never recorded in the employees payroll. How would we go about to correct this before we run the T4's? Is there…
  • Sage 50 1099-NEC prints one record per page instead of 2

    Hi All, I followed the instructions to have the templates for the 2020 1099-NEC, 1099-MISC & 1096 forms added to my Sage account (I do NOT have a payroll subscription, so those are the instructions I followed). When I open Sage, the forms are now…
  • Positive Pay file generation

    When trying to generate the positive pay file - we experience the following error - file return error - no checks selected. There are checks generated and printed.
  • Printing error

    Using Sage 300 2020 with a shipping Macro that worked last week and now when printing packing slips we get the error.... Automation error The object involved has disconnected from its client. This only seems to happen for specific user. When logged…
  • new T4 boxes/codes

    Will there be an upgrade that takes into account the new T4 boxes/codes that are required by CRA to report the CEWS incomes for each employee?