• Emailed Paystubs pdf not opening

    Hi, In the past 3 payrolls (6 weeks), I have had staff reach out to me that their paystubs that are emailed from Sage they cannot open the pdf. If I forward that same email directly from my email account, it opens. Anyone else encountering this…
  • Emailed paystubs not being delivered to all employees.

    So I'm using Sage 50 Premium to email paystubs of those on direct deposit with an email set up. The issue that I'm having is like a similar post where someone said that it's going to Outlook, but other email apps such as Gmail, Hotmail, etc may be blocking…
  • invoice email link

    I am using the program for a transport company and we email our customers their invoices. I need to attach supporting documents to the invoice that the customer can open from the email. I am able to link these documents using the link option, but the…
  • Webmail Display Name/"From" name?

    So our company recently set up a new webmail account for sending invoices and such, but when setting up the email settings, there was no option to set the display name. When we send email directly from the email account, the receiver sees that the email…
  • The ability to email to multiple emails.

    This program need the ability to email to multiple email accounts. I would like to email direct from the program to Other Vender Accounting Departments, 2 Purchasing, 3 Sales or Account Managers and so on. It limits the ability to only have one email…
  • 'All Journal Entries' report won't load all of a sudden. How to get it to load again?

    My 'All Journal Entries' report won't load all of a sudden. It previously was working perfectly, but now it won't load. I click to have it come up, but all I see when I hover over the Sage icon on the toolbar is the main Sage window and another window…
  • list of employees receiving direct deposit pay stubs by email

    I have just recently started emailing direct deposit pay stubs and it is working well. However, some of my employees still want to get the printed paper pay stub. I am trying to figure out a way to distinguish which employee gets printed copy and which…
  • [Ver 2017.1] Gmail functionality still broken. Why hasn't this been fixed?

    Another version has been released and Sage 50 is still not using Google's preferred OAuth2 authentication to send forms through Gmail. Is there a reason why they're not fixing something that most email apps have been doing since 2015? Sage knows the…
  • Sent emails don't show in sent box in outlook 365.

    My sage 50 emails do not show up in the Sent Box in Outlook 365. Does anyone know how I can fix this?
  • Carré noir dans l'en-tête sur impression de factures

    Bonjour à tous! J'ai un problème avec environ 9/10 de mes impressions de factures: il y a un gros carré noir par dessus l'adresse de mon commerce, en plein centre de l'en-tête de mes factures de vente... (Voir image plus bas) Ce problème ne se produit…
  • Emails are going from sage 50 to Outlook no problem, but are getting rejected by the majority of my employees email accounts.

    Here is the troubleshooting I have done so far: Sent email from my outbox using exact wording and attachment: REJECTED Sent email from Sage with edited email body: REJECTED Sent email from Sage with edited email and subject: DELIVERED So it…
  • New webmail feature is flawed. Please access Gmail properly without forcing users to lower security settings

    I was happy to see Sage 50 finally integrated the ability to send emails through "webmail", however this feature is flawed when used with Gmail. Sage 50 attempts to connect to Gmail's SMTP server using Basic Authentication, but Google has had Basic Authentication…
  • Why can't I email from the Payment Journal?

    I would like to know why can't I email from the Payment Journal? For example, I got an email today from one of my suppliers stating that I did not make a certain payment. It would be so much easier to be able to OPEN the payment Journal and EMAIL the…
  • Emailing Invoices - Ridiculous

    This day and age, Simply still can't save an Invoice as PDF, or needs Outlook (from six+ years ago) to email an invoice? And even then, it's a 50-50 chance it might work? Do they know how ridiculous this is? Not everyone likes Outlook, or using an…
  • Emailing from Sage 50 using Microsoft Office Outlook 2016

    I have recently upgraded my computer from Microsoft 2010 to 2016 due to required system upgrades. I am unable to send invoices and statements anymore because it is not compatible. I've called Sage 50 three times since the upgrade was done in October 2015…
  • general ledger error

    I cannot pull up a general ledger report. It gives me an error message saying that an error has occurred. Anybody know how to fix this so I can get that report? Am I going to have to uninstall/ reinstall? Is it in my settings? Please Help!
  • Printing & Emailing Paystubs

    I have about 1/3 of our staff that are accepting email of paystubs. The rest want hard copy. All of our folks are EFT set up. I am finding that when I do a payroll check run, I have to (for those who get an emailed digital copy) manually select each…
  • The Crystal Reports Print Engine is currently busy. Please wait a few moments and try again.

    Hello, For starters, I'm using Simply Accounting 2012. We can't upgrade at this time because we also use integration to ACT! which is no longer supported by Sage. All computers (15 or so) are running Windows 7 Pro 64-bit. For years we've been printing…