Sage 50 Canada

One employee was missing a postal code. When the T4s were printed, no error was noted and the T4 printed correctly. When the data was exported, this one T4 slip was not included in the data and resulted in a discrepancy notice from CRA, which means the…

Hi everyone, New & I have an error, "The estimate must have a quantity ordered. Be sure the Contract column contains an amount.", when I click "RECORD" button after writing up my quote for services. The "QUANTITIES" column is highlighted blue and am…

We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…

Sage 50 is not allowing me to go in new year and shows the message to check the data integrity through Advance database check. While following the message, it shows the message "sage 50 database verification tool has found a problem in your company file…

Bonjour, Je veux changer la date de la dernière transaction du 21-04-23 au 20-04-23 pour changer la date de fin d'Exercice au 20-04-23. Merci de m'aider

HI, I 've experienced an error from an update made by Sage 50 back around April. For some reason 2 entries re-appeared after the update in the next month's bank reconciliation module. When I dug through the details, I realized that it was an automated…

Hi all, Up until a couple of weeks ago remote access was working fine - we have our company file that was created on our work desktop, meanwhile for convenience I was accessing the company remotely through my laptop. Suddenly it stopped working on…

Résumé du problème: - Lorsque la fonctionnalité d'envoi d'email est utilisé via Sage (Reports\Receivables\Statement) les caractère français avec accent, sont remplacés par des ? dans l'email qui est recu par le destinataire. Dans Sage le message de…

Hello all, I have updated a company's Sage software to a new version. When I try to restore the company by selecting a back up file, the file will not enter the set up wizard. What I mean is, 1) I enter the restoration set up wizard, 2) select the…

When I used the Match Bank Transactions function in the Banking module to help with making my lengthy bank statement reconcilable, I matched all the transactions, then look at my reconciliation on the reconcile accounts functions; it says I have no unresolved…

Yesterday I created a new Sage file for a new client... nothing special or unsual... a simple sole proprietorship looking to handle payroll for three employees. This morning I realized I needed to have the Sage file I just created moved to another location…

Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…

I am trying to adjust a receipt that I made on July 31, 2022. I get a message saying "The transaction cannot be adjusted because the transaction date occurred before the previous fiscal year." Our fiscal year end is June 30th. I KNOW I did not create…

Hi, For Sage 50 Premium Accounting Canadian Edition, Release 2022.3 (29.0.0.4) most recent release. I am reviewing prior year transactions/entries. I am having a lot of problems re-printing older receipts and payments. My current session date is Dec…

My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11. I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…

Sage 50 2022.2, I have cleared all past years historical data, restored backup made in early Nov. (before installing 2022 upgrade) will advance to Jan. 1,2022 but backups made after 2022 upgrade will not. Advance Database Check gives an error and the…

Hi Sage City, We have a Vendor account that was created in error. There were some payments issued and the cheques were adjusted to the correct account (fortunately a similar name but with a slight change) but the cheques now show in the cheque log with…

I have setup a phone allowance as a taxable benefit and now the system is autogenerating an entry to, essentially, a non-existent account called, 'Benefits & Tips', and deducting the full amount of the benefit, after it's deducted tax. I have not set…

Depuis ce matin lors d'un changement de sujet dans l'envoi de courriel j'ai le message d'erreur 'Une erreur s'est produite lors de l'envoi du courriel. Code de résultat: MAPI:2

I took over accounting from someone who clearly did not know what they were doing. I have compared the G/L bank account with the bank statements, and having gone back 3 months now, the bank account closing balance in Sage is out by a large amount each…

For some reason all of a sudden today Sage50 gave me this error message when posting a vendor invoice. Posting vendor invoices yesterday=no problem. Anyone have this issue or know what this means? Thanks, Kristine

Bonjour, J'essaie d'importer des données d'employé et j'ai toujours le code d'erreur suivant : Le fichier d'importation ne contient pas un type de pays compatible. Est-ce que vous savez ce qui pourrait causer ce code d'erreur? Que j'inscrive 3 ou 1 à…

We've got an intermittent issue with the calculation of labour cost when invoicing. I've written up an invoice for a job with 8.5 hours labour at $70/hr which should be $595 before tax. We noticed the next day when we added the hours from our mechanics…

Message d'erreur Sage 50 je ne sais pas pourquoi ni comment faire pour remédier a ce problème il me le fait a tous les jours plusieurs fois. ''Une erreur inconnue s'est produite. Pour protéger vos données d'entreprise, Sage 50 s'arrêtera dès maintenant…

I've customized a template for my invoices. Upon emailing the invoice the following will happen, either: (a) the Print window as per usual opens, but then cancels itself quickly - nothing happens, or (b) I get a Microsoft .NET framework error regarding…