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Greetings, To whom it may concern, I received the email saying that the group miss me. The reason why is because I was very busy with everything including the month of Ramadan the Muslim holy blessed month. My question is that I want to attend the…

I received a call from a Sage Tech last night after hours (for me, at least, on the East Coast). The message suggested I call back between 8:00 AM and 6:00 PM Eastern Time. It is now quarter after 8 in the morning, Eastern Time, and after going through…

Support hours for Sage BusinessWorks are currently M-F from 6am PST to 5pm PST (9am EST to 8pm EST) There are multiple options for contacting support: You can visit the Sage BusinessWorks Resource Center You can search the Knowledgebse (available…

Do you know about the Sage Customer Portal 1 ? Save time when you need to: Add or update your credit card information Find your activation codes Register your product Create and manage support cases Connect to the knowledgebase and Sage…

Here are three ways to access Sage Timeslips Premium support. Be sure to bookmark the referenced links so you can quickly contact us when you need support! Within the Sage Timeslips Premium program. With Timeslips Premium open on the main screen,…

Keeping in line with our Sage value Simplify, we’re making it easier for Sage 500 customers to book your appointments by using Microsoft Bookings. Switching our scheduling tool over to Microsoft Bookings will streamline the way you make appointments…

Sage BusinessWorks product support can only be initiated via live chat or by opening a ticket on the Sage Customer Portal . Follow the tips here to make sure you always have the official Sage product resources and contact information at your fingertips…

To ensure prompt support it is critical to have your Sage Authorized Contacts up to date. Access to services and account information is limited to approved parties only. Sage requires changes to authorized contacts for customer accounts be requested…

Just released: Sage X3 v12.0 1099 2022. We're thrilled to let you know that the Sage X3 v12.0 1099 for 2022 is now available to download from the Sage Knowledgebase. Head to Knowledgebase article Download Sage X3 Version 12.0 1099 2022 to download…

What are the support hours for this coming Friday after Thanksgiving, 11/25/2022? Sage 50 US Thank you

For our Sage Fixed Assets—Tracking customers, version 2.1 of the Sage Fixed Assets Scanner app is available in the Google Play Store . This release includes maintenance updates and a customer-requested enhancement to filter the Asset List by New, Found…

We have a customer that has had invoice lines copied over from unrelated invoices when posting a new invoice using the SDK. I've confirmed that the data was copied from an invoice already in Sage as the data that was added included unique serial numbers…

I have an outstanding amount owed to MRQ (from 2020) is that amount included in year end total amounts? Would it show as owed on January 15th 2022 if still not paid? I don't know what the true amount is for the quarterly amount owed as of Dec 31 2021…

Here is the latest announcement. "As a valued Sage customer, we are always looking for ways to improve your experience with our products and services. After careful consideration, we have made the decision to adjust our hours of live Support and Service…

I need help. We are currently working with 2 companies in Sage. One (Company A) where we record all company expenses and revenues and one ( Company B )where we enter all client expenses and transfer that to main company each month using an intercompany…

I recently taken over as bookkeeper in a mechanical firm and found that the 3 (2018 onwards) previous years have not been reconciled. Is there any way I can reconcile starting this month?

We are network cabling contractors using Sage 100 with Job Cost and lost our Sage 100 support person. We have a CPA, but need someone for quarterly/year end closings. Located in Orange County, CA near John Wayne Airport. Any referrals would be appreciated…

Hi, This is my first time handling the wsib payment received due to having injured worker. I would like to know how will I make an entry correctly. Should I create other revenue or expense account (based on what I read on wsib website, to declare it…

Hi there! It is our year-end and I am switching from manual bookkeeping to Sage. We have residual 2020 vacation pay owed to employees. I have created employee records, but need to enter the historical amounts of vacation owed to each employee. I thought…

I have setup a phone allowance as a taxable benefit and now the system is autogenerating an entry to, essentially, a non-existent account called, 'Benefits & Tips', and deducting the full amount of the benefit, after it's deducted tax. I have not set…

Hi all, With no response from Sage education, I thought I would ask here. Does anyone know why I am unable to write cheques or adjust cheques in my version? I can use the payroll run journal without any issue, but all other options are greyed out…

I'm trying to register my new version of Sage 50 Pro and when I go to the Customer Portal ( https://customers.sagenorthamerica.com/ ) and login, I just get a blank page and/or an error. Is it just me or is everyone experiencing this? Thanks, Andr…

I have a PC that is having an issue when the user logs in as sysadmin. It never shows the application window post login. All other user logins seem to work normally. Anybody have suggestions on where to look for the issue? We recently migrated the data…

Bonjour. J'ai un solde débiteur pour le compte "Vacances à payer" créditeur et je voudrais le remettre à "0" car les vacances 2020 ont toutes été payées. Une employée a reçu un trop payé de vacances il y a plusieurs années et nous ne tenons pas à…

Hello, I know that SBCEM product versions have 3 lifecycle stages, can anyone tells me where can I see the information about the lifecycle for each version? At this moment I want to know wich stage is Version 9, and until when SAGE will be able to…