• Refund of prepayment

    I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?
  • Change the Bank reconciliation date

    I reconciled the bank statement for December 2023 in February 2024 and posted the reconciliation. Is it possible to change the reconciliation date after it has been posted?
  • Bank account setting up while rebuilding a company.

    I am currently in the process of rebuilding a company in SAGE 50 and have a few inquiries related to setting up the bank accounts, particularly addressing the input of outstanding/uncleared items. Thank you for your time. Appreciate your help in advance…
  • upload bank statement

    Hello - Can I convert my bank statement from pdf format to the .ofx for sage upload? I can't seem to find the option when downloading from my bank.
  • reconciliation error

  • How do I void uncleared cheques from prior years

    I have some cheques that were issued in 2020 and 2021 that were never cashed and I want to void them and get them off my bank rec. How would I do this? I will not be re-issuing these cheques.
  • Some bank transactions not appearing

    I'm trying to do my first bank rec for our operating account and am running into an issue. I've linked our bank account, and all applicable transactions show up on the match transactions screen, but when I go to do the bank rec 2 of my May 31st transactions…
  • Missing a month in bank reconciliation

    Hi, I am having an issue with my bank reconciliations in Sage 2012. It appears I am missing the month of September in my reconciliations, when I go to print a reconciliation report it says no data to show, however all of the other months are available…
  • Wrong statement end date

    I was doing my bank rec from sept 2019 (yes way behind) no error's, except I forgot to change the Rec. date to last year Sept 2019 and it posted as Sept 2020. No I cannot continue, any way to adjust the last date?
  • Join our Sage 50 Banking live online course happening October 10, 2019 to learn more about Sage Bank Feeds and more!

    This course is designed for customers who want to take full advantage of all the features available in the Banking module. You will learn how to create bank and cash accounts, to record deposit slips and transfers of funds, to reconcile bank and…
  • Bank Reconciliation warnings

    I don't understand why I am getting this warning when trying to check off a deposit.
  • Credit Card Reconciliation - Technical Error with Moneris

    FormerMember
    FormerMember
    Our credit card processing service had a technical error communicating with our accounting software back in February. Sage Exchange gave us an error when processing a credit card transaction and didn’t give us an approval code. I processed the transaction…
  • How to clear outstanding cheque to bankrupt vendor

    Hello everyone...hoping you can help me out. Back in January I ordered some inventory from a vendor of ours. The items shipped, arrived, invoice was included with goods so I paid the invoice and sent the cheque. Mid-March the cheque is still outstanding…
  • LOC Help

    I am new to accounting and bookkeeping and I am working for a plumbing company. There was no previous LOC account on my Sage program. So I created a bank account in current liabilities if that is correct? We transferred money from the LOC account to…
  • LOC set up wrong

    The bookkeeper before me has the line of credit account set up as a cash account. So I am unable to record payments on it and account for it correctly. Sage will not let me simply change the account type to a liability. It is only giving me asset options…
  • Account Reconciliation

    Can someone help me please! I use Sage 50 Premium Accounting CA and I am doing my Account Reconciliation for the first time. My opening balance and end balance are correct. Here is my problem... My opening balance matches my unresolved $20,892.26 but…