• How do I enter historic Vacation earned balance forwards into a new file but not in history mode?

    I have a new to me client. They have recently recreated the file I am now working in. It is not in history mode. They now want me to do the payroll that was being outsourced before. I have a file for the payroll from the company that was doing it. How…
  • Payroll corrections can you change/edit a comleted pay run?

    Ran a pay period with the new update, should have counted as december 2023 but instead put it into the new year so there are deductions that shouldnt have been on there and cpp.
  • Paycheque Entitlement Adjustment

    I track employee entitlements - vacation and sick days, and OT hours. I adjusted a previous paycheque, to correct an entitlement entry, then realized that employee had another entitlement change. When trying to adjust that employee's paycheque again,…
  • Modify a paycheck

    I am trying to modify a paycheck that was posted to the wrong department. The employee went from having the vacation paid out to accruing vacation on each pay. The 3 checks that I want to modify are from with the vacation was being paid out. Sage tells…
  • Payroll Tax Remittance

    My starting balance is incorrect in my remittance summary. I tried to adjust the payments part so it would zero it out but it didn't clear it out. How can I get it removed or adjusted?
  • How to manually change employee vacation

    I paid out an employee's vacation pay but then realized it was the incorrect amount. I went to reverse the paycheque but it is saying I need to manually edit the employees vacation before I can do so. How do I do this?
  • varying pay periods

    Our normal pay period is bimonthly (24 pay days) One person's payroll does not make sense because some periods, his pay stub is correct (march1-15, then 16-30) but some months, the pay stub is incorrect (april1-15, then 25-31). The bi-monthly salary…
  • How do I adjust the vacation payable subledger without affecting the general ledger?

    I have reconciled the account and determined that the GL is correct but I have one employee who's vacation payable in the payroll module (subledger) is way too high. it shows that he is owed over $9000 more than he actually is. I would like to be able…
  • paycheck issued in January for wrong amount and needs to be corrected along with CRA amounts

    I work with Sage 50 Canadian Edition 2019.2 I have two paychecks that were posted in January with the wrong amounts. CRA remittance was paid based on these wrong figures. I need to correct in order to reconcile the account and do not know how to post…
  • How to retroactively add vacation pay?

    There are a couple of employees who should have had 6% vacation pay and they were receiving 4%. All of our employees bank their vacation pay and receive a pay out in December. I've gone back and figured out how much they are owed, and I'm ready to put…
  • Payroll was entered manual and now entering in module -- Different amounts

    Taking over a client who entered payroll in GJ from the online CRA payroll calculator. The journal entries have wrong calculations (for income tax) and one employee was CPP maxed but she continued to post/deduct. When I am re-entering the information…
  • WCB rate change

    WCB rate got changed during the year. The WCB payable account now shows $21 more then actual liability, which I've calculated based on the current rate. Did not realize it until now when verified it with WCB. How can I adjust the WCB payable account to…
  • Vacation Percentage Correction

    When I set up a casual employee in payroll, I forgot to put the percentage amount in for their vacation pay. We then owed them vacation for two pay periods so, on the next pay period, I entered the correct percentage in the settings and changed them from…
  • Made an error deducting union dues...

    Hi all, Just finished submitting my payroll info for direct deposit, and noticed an error when doing my reports. I deducted too much for union dues from one employee. I contacted the union, and they said to forward them the correct amount, and make…
  • Payroll went to Account 5410 Promotion meals and travel instead of 5520 wages and salary for 2014 in Sage 50. I can not find the transactions to reverse

    I am using Sage 50 pro accounting. 2014 year. I entered the payroll information and when I was checking my Accounts saw a huge amount of money in Account 5410, so when I checked I discovered the payroll went into 5410( promo. meals and travel) instead…