• Simply Accounting old version migration to newer

    I'm using my original version of Sage (2017) Is there a newer version available to buy and download that is not cloud base? I need to upgrade but want a downloadable version i.e. maybe a 2019? Is this still available?
  • Trouble downloading the update 2024.1

    I am having trouble downloading the latest update and I am trying to run payroll. The message for updating is the same as always, but it never seems to get passed that and is stuck in download mode. I've got images embedded below. Nothing happens…
  • Sage Accounting 2024 Update

    I have remote access to Sage 2023, but the owner update their version to 2024. I can no longer access the 2023 version and have no prompt to install the update. How do I access the program, or do I have to manually install Sage 2024 and reconnect the…
  • Updates

    At my office we have 2 computers that are running Sage 50, My co-worker's is the main source, she updated a new version of Sage 50, so in turn Sage 50 want to update mine as well, after signing in I receive the error below. I am not running windows XP…
  • Software will not Backup from File

    Hello all, I have updated a company's Sage software to a new version. When I try to restore the company by selecting a back up file, the file will not enter the set up wizard. What I mean is, 1) I enter the restoration set up wizard, 2) select the…
  • Sage 50 CA Premium 2018 UPG

    Hello Everyone, I upgraded Sage 50 CA Premium 2018 from Sage 50 premium 2016 in 2018. The software was working fine till now. My computer broke in Feb and I bought a new one. I installed the version 2018 and restore it from the backup. It was working…
  • Upgrade

    I currently run Sage2013. I know I need to upgrade. I want to upgrade to IOS(Mac) platform. What steps do I need to do to upgrade and transfer files to new platform?
  • Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…
  • Getting updates for Sage 50 - 2021 version

    Purchased Sage 50 - 2021 and, over time, it auto-updated from 2021.0 to a higher version of 2021 Had to reinstall the software and now I can't open the company file because it is saved in a higher version of 2021; whereas the install reverted to 2021…
  • How to process updates as normal Sage user, not domain administrator

    We gave our financial administrator a new computer a few months ago. When I set up the PC, I installed all the software using my (domain) administrator profile. I then set up the account for the regular user - the financial coordinator. She is able to…
  • 2019.2 "The latest version of Connection Manager is not installed on this computer".

    We have around 8 machines, all connecting to a company on a network server. After installing the 2019.2 update we keep getting: 'The latest version of the Connection Manager is not installed on this computer". 2019.1 was working fine. The file version…
  • Where to find update 4 for sage 50 2014 first step?

    Hi everyone, I had a problem with my computer and I lost my update files for sage 50 2014 Accounting 50. My database are for the update 4, but the version I reinstalled is 0. If someone have the file, or know where I can find it, it will help me!…
  • A new update is available

    I should know this, but how do i stop the popup reminding me to install the new upgrade?
  • Sage 2016.3's ability to find Sage

    I have a client who earlier this year went from a pretty old version to 2016.2. Fine. Recently, I was helping him upgrade from 2016.2 to 2016.3, since the program was prompting him to do it. Unfortunately, we were met with what you see below. The…
  • Has anyone had a problem with the newest update?

    I tried numerous times (5) to install the new 2016 update and I always get the message that the last file in the update is unsuccessful. Now I' trying to process my payroll and when I click process, I get a message saying that I'm in Jan 2015 to Dec 2015…