• Username / Password are greyed out so user cannot login

    Sage 50 login was working but all of a sudden today, in the password dialog window, the boxes to put your username and password are greyed out so user can't sign in.
    We have not change the version of the software nor opening a different company.
  • Version 2023.0 Password not working


    I upgraded to the Version 2023.0 version yesterday and any client I try and log into I am getting the message it is the incorrect password,  I know for a fact this is not the case.  System glitch?  


  • How can I reset a password for an updated company?

    So this company was updated and I was not prompted to create a password or username. Now I am trying to open said company and it is requiring a password and username. Is there anyway I can get into it without these credentials, or can I reset the password…

  • Sign in/password issue ? installed Sage Pro Premium Canadian edition

    I installed Sage 50 Premium Canadian edition.  Set up password for Sage and Sage drive.  Now when I go to sign in it opens up Sage drive I enter password and states I have a vaild ID but contact Admin for sign in. I am the admin. What did I do :)  and fi…