• Username / Password are greyed out so user cannot login

    Sage 50 login was working but all of a sudden today, in the password dialog window, the boxes to put your username and password are greyed out so user can't sign in. We have not change the version of the software nor opening a different company. Only…
  • Version 2023.0 Password not working

    Hello, I upgraded to the Version 2023.0 version yesterday and any client I try and log into I am getting the message it is the incorrect password, I know for a fact this is not the case. System glitch? Catrina
  • How can I reset a password for an updated company?

    So this company was updated and I was not prompted to create a password or username. Now I am trying to open said company and it is requiring a password and username. Is there anyway I can get into it without these credentials, or can I reset the password…
  • Secure your personal and business data against phishing attacks

    How likely is it that someone out there has your data? You can go to a website called www.haveibeenpwned.com (currently the site is English only), type in your email address. It will tell you how many data breaches your information has had. This information…
  • Sign in/password issue ? installed Sage Pro Premium Canadian edition

    I installed Sage 50 Premium Canadian edition. Set up password for Sage and Sage drive. Now when I go to sign in it opens up Sage drive I enter password and states I have a vaild ID but contact Admin for sign in. I am the admin. What did I do :) and fix…
  • RE: Password won't work

    If you're using the Canadian version: Merlindog said: 1/ Is the password protection embedded in the backed up data? Yes. It's encrypted into a data table 'tUser', and that data is inside the database file, which is in the database folder that ends…
  • Forgot your Sage ID password? special contribution by Carlo Paraninfi

    Today with advanced computing, we use many different accounts associated that require passwords consisting of characters, symbols, uppercase, numbers, etc. ... All of this to ensure the maximum security of our information. We've all at one time or another…
  • RE: Sysadmin password

    Hi Monty, Password is setup on each individual data file but not the whole software. If you are unable to recall the sysadmin password of that particaluar data file, please give us a call by 1-888-522-2722 or come on chat ( http://na.sage.com/sage-50…