• Sage50 Accounting Remote Access - Unable to Open Company on Second Device?

    Hi all, Up until a couple of weeks ago remote access was working fine - we have our company file that was created on our work desktop, meanwhile for convenience I was accessing the company remotely through my laptop. Suddenly it stopped working on…
  • Software will not Backup from File

    Hello all, I have updated a company's Sage software to a new version. When I try to restore the company by selecting a back up file, the file will not enter the set up wizard. What I mean is, 1) I enter the restoration set up wizard, 2) select the…
  • Error during upgrade of company to 2023.1

    Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…