• Sage 50 Quantum - Create a Positive Pay File

    Has anyone ever created a Positive File for Sage 50 Quantum version?
  • Completed Purchase Order

    Is there any way to uncomplete a completed PO? Or find the invoice of the completed PO? Thanks
  • Trouble with ending a shared company

    Hello, I'm really struggling with setting up a shared company. I can't share my most recent file to work on remotely because a company is already being shared. I have searched for this file, but it is nowhere to be seen. It isn't in my list of recent…
  • Remote Data Access

    Can my current users still access my company file locally, if they do not have email addresses, once I share the company?
  • Remote Data Access not working on weekends?

    The last two weekends in a row SAGE won't let me log on to our program. I get a message coming up that says "the company cannot be opened. It appears that services related to Remote Data Access or login are not operating as expected. Unfortunately one…
  • Internal Inventory

    I'd like to keep track of internal inventory. For example employee gloves that we keep in a stock room. I'd like to have a total of what's in the stock room and then adjust as we buy more or when an employee takes gloves.
  • Catch-ups for multiple year ends

    Hello, I've come back to work doing bookkeeping and I have two clients that need their bookkeeping records caught-up, both use Sage 50 Premium (2022). Their accountant told them to get Sage Accounting, wouldn't have been my choice given the restrictions…
  • Error Message Apr 27 2022 630am

    There is a maintenance notice that the site will not be available April 27 from 8pm to 12 am. Why can we not access the site now?
  • Is Sage 50 down?

    Is Sage 50 down? I can't seem to log into any of my companies, I get an error that says "An unexpected error has occurred while logging in. You must log in again"
  • Default tax options missing for new company?

    I'm trying to set up tax codes in a new company file. But when I follow the online instructions and go to SETUP > SETTINGS > COMPANY > SALES TAX > TAX CODES, and then click on the magnifying glass in a new code to go to the Tax Code Details window, and…
  • Security Vulnerability fix for CVE-2018-8269? ('Microsoft.Data.OData' Denial of Service Vulnerability)

    Sage 50 appears to be using an older version of microsoft.data.odata.dll in it's latest release (2022.2), which makes it vulnerable to a Denial of Service attack. Is there any plan for an upgrade to v5.8.4 or higher? Location: c:\program files (x86…
  • Switching from Quickbooks to SAGE

    Yesterday I bought Sage 50 CE >> Switching over from Quickbooks where I have one customer billing address and multiple ship to destinations. How does one set up customers like Sysco (DC orders; bill to Western h/o; ship to DC) ; Amazon,COM; Amazon.…
  • Change Sage ID email, update Sysadmin email

    I have a new email address so I would like to update my sage ID email. I would also like to update the email associated with the sysadmin on multiple files. I have seen posts where people have said the only way to change the sysadmin email is to send…
  • Intercompany accounts

    I need help. We are currently working with 2 companies in Sage. One (Company A) where we record all company expenses and revenues and one ( Company B )where we enter all client expenses and transfer that to main company each month using an intercompany…
  • Prior year reconciliation

    I recently taken over as bookkeeper in a mechanical firm and found that the 3 (2018 onwards) previous years have not been reconciled. Is there any way I can reconcile starting this month?
  • Problem numeric pad doesn't work

    Hello, Each time i am typing a number in an invoice, it won't work, will then switch to cap locks and, won't let me type any numbers; can someone help me please? i have tried : cap lock + num lock and, still won't do anything. is this a glitch from…
  • Why do we only own this product for 1 year even when we purchase it outright?

    My business purchased 2018 Sage 50 Canadian Edition. I used it happily into 2019. I needed to revisit the files but found the program had been lost through time. I just spoke to "technical support" and was told they "don't have the 2018 version anymore…
  • CEWS Payment

    We received the Dec. 2020 bank statement 1 week after filing the Oct-Dec. 2020 GST/HST and Dec. 2020 Payroll Source Deductions. And noticed that we received a CEWS Payment Dec. 14, 2020. I usually post it the day I received payments but this time I…
  • Sage 50 Project Budgeting - Allocated Expenses not showing up.

    When I attempt to view an actual vs budget project report, the expenses I have projected do not show up on the report. What step am I missing? I have turned on budgeting for projects in settings. I have turned on budgets for the specific project. As well…
  • WSIB Payment

    Hi, This is my first time handling the wsib payment received due to having injured worker. I would like to know how will I make an entry correctly. Should I create other revenue or expense account (based on what I read on wsib website, to declare it…
  • Error code

    I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…
  • Cannot Start a New Year

    I am running Sage 50 Premium Accounting with Payroll version 2021.1 and trying to roll over to a new year. When I go into Maintenance -> Start new year. The error that comes up is: Sage 50 - Duplicate Entry. You have entered a value that has been assigned…
  • Remote Data Access - Failing for 1 company

    I have one company that I cannot open from Remote Data Access...it just continually says unable to open, try again later. All my other companies work fine. I have been working offline with this company since this has happened - I would like to just stop…
  • Multiuser issues

    I was recently added as a user on Sage 50 premium CA and we have discovered that anything I post/enter is not updating/transferring to the other users and vice versa. We have installed the new update and refreshed multiple times, but nothing seems to…
  • Phone allowance benefit

    I have setup a phone allowance as a taxable benefit and now the system is autogenerating an entry to, essentially, a non-existent account called, 'Benefits & Tips', and deducting the full amount of the benefit, after it's deducted tax. I have not set…