Sage 50 Canada

When I attempt to view an actual vs budget project report, the expenses I have projected do not show up on the report. What step am I missing? I have turned on budgeting for projects in settings. I have turned on budgets for the specific project. As well…

Hi, This is my first time handling the wsib payment received due to having injured worker. I would like to know how will I make an entry correctly. Should I create other revenue or expense account (based on what I read on wsib website, to declare it…

I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…

I am running Sage 50 Premium Accounting with Payroll version 2021.1 and trying to roll over to a new year. When I go into Maintenance -> Start new year. The error that comes up is: Sage 50 - Duplicate Entry. You have entered a value that has been assigned…

I have one company that I cannot open from Remote Data Access...it just continually says unable to open, try again later. All my other companies work fine. I have been working offline with this company since this has happened - I would like to just stop…

I was recently added as a user on Sage 50 premium CA and we have discovered that anything I post/enter is not updating/transferring to the other users and vice versa. We have installed the new update and refreshed multiple times, but nothing seems to…

I have setup a phone allowance as a taxable benefit and now the system is autogenerating an entry to, essentially, a non-existent account called, 'Benefits & Tips', and deducting the full amount of the benefit, after it's deducted tax. I have not set…

Hi all, With no response from Sage education, I thought I would ask here. Does anyone know why I am unable to write cheques or adjust cheques in my version? I can use the payroll run journal without any issue, but all other options are greyed out…

None of us can log on and it's the exact same thing that happened to us last Friday. Also, change your recording. I keep calling you and you won't connect me to anyone and you say to call back during normal business hours which I call well within…

Trying to download transactions (invoices) from Sage Accounting to Sage 50c desktop and getting a red X with nothing in the downloading summary Getting different answers every time I contact support Is this feature not available anymore?

I'm trying to register my new version of Sage 50 Pro and when I go to the Customer Portal ( https://customers.sagenorthamerica.com/ ) and login, I just get a blank page and/or an error. Is it just me or is everyone experiencing this? Thanks, Andr…

I have a PC that is having an issue when the user logs in as sysadmin. It never shows the application window post login. All other user logins seem to work normally. Anybody have suggestions on where to look for the issue? We recently migrated the data…

I am using the program for a transport company and we email our customers their invoices. I need to attach supporting documents to the invoice that the customer can open from the email. I am able to link these documents using the link option, but the…

I created our registered charity in SAGE but I skipped the step to import or use the default chart of accounts when using the Wizard. Now it appears that I have to create every account individually or create a new company to be able to use the Wizard…

Having a problem for the last few months. We go to generate a report and once its up, we push the Open in Excel button, it opens and we can view the exported report. The issue is once excel is closed, it doesn't close the excel process in task manager…

Good day, Fairly new to Sage, even more so to this community. Tried researching but couldn't find a suitable answer, sorry if this is considered a duplicate. Q: We signed a new supplier with 437 point of sales. I would like to import the 437 shipping…

I just setup a new computer with my Sage 2018 version. My files won't transfer over because my old computer had the 2018.1 update. Where can I find this update? Or how can I bypass this to access my accounts? Any guidance is appreciated, thanks. Also…

Hi Everyone, I have a question and I am new at this. We have a GIC on the balance sheet and I want to show the interest earned in 2019 of 611.94. The interest is just added to the principal and reinvested. How do I show this on the balance sheet…

Hi, does anyone knows if there is a keep alive option on the application to keep the connection open for more than 15 min? We are running on sage 50 CA v. 2020 and the connection between the user and the server is constantly closed after 15 minutes…

I'm am currently trying to back up my Sage 50 so i can go into the next year. When I try and create a backup, I get an error stating Sage Cannot back up over 2gb. Is there a way to fix this?

I submitted my T4s and T4 summary electronically through Sage in mid February. The govt is claiming they did not receive them and has issued a fine. Where can I find proof that they were submitted on time? Thank you.

For example, on Thursday, September 12, our employees will be for their hours of the previous week, but on the pay stub, it is registered for the period from September 9 to 16! Can I do the next pay, on september 12, but for the same previous period?

this has happened on numerous computers now and i believe it is a glitch because i can keep making it happen. if you open payments and choose pay credit card, then choose the bank to pay from, then hit the pin, then select the credit card to make…

I am using Sage 50 Pro - Canadian version. I am trying to make journal entries in July 2017 but am unable to go back that far. Could someone tell me how I can make entries in 2017?

Help please, I am almost positive my Sage50 bank reconciliation has glitched in some way. I attempted to reconcile the account with my bank statement - everything matches up. I have the correct: statement start date; statement end date; statement…