Sage 50 Canada

Not sure where else to complain and to bring support to my cause. The new Sage 50 (2023) icon is horrible. Windows uses a black task bar, why would any company use a black icon with a white dot as their program icon. At quick glance I can't find the icon…

Our whole team cannot access our shared database but we are all getting the "server is too busy now. Please try again later". Message. I want to understand why we're getting this message and what can we do to resolve this as our team is all at a standstill…

If I haven't been on Sage for a bit, it will sometimes shut down and I get the following message "This transaction could not be processed because the company database could not be found, or the database engine is not running. If your company data is stored…

What version of sage 50 accounting has the inventory transfer feature?

I am trying to open one of our client's Sage 50 files, and I keep getting the error message: Cannot open company file ... ... Either another user has opened the company in single-user mode or another program is using the data. Please try again later…

No one was logged into SA at all yesterday and six old invoices were sent to customers (three to the same customer with the last one sent saying TEST) The system will also occasionally log me out saying busy with another user when NO ONE else is logged…

Is Sage 50 down? I can't seem to log into any of my companies, I get an error that says "An unexpected error has occurred while logging in. You must log in again"

There is a maintenance notice that the site will not be available April 27 from 8pm to 12 am. Why can we not access the site now?

an error occurred sending the email , invoice. MAPI result code 21. We have shut down and closed out, rebooted and started againTried to send an email from Outlook and it worked. Please help me resolve I need to make up and send out invoices.

Unhandled exception error has occurred in your application. If you click Continue the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Object reference not to an instance of an object…

I HAVE HAD ISSUES SINCE THE LAST UPDATE IN DECEMBER 2021. IF I HAVEN'T BEEN ON SAGE FOR ANY PERIOD OF TIME, I GET THE FOLLOWING MESSAGE: This transaction could not be processed because the company database could not be found, or the database engine…

The bank won't download the credit cards past Nov 27, 2021 - this happened once before and I just needed to update my Sage - my current version is up to date

I have Simply Accounting 2012 and I was wondering if it is affected by the Log4j vulnerability? This product is EOL but it would still be good to know if this product is vulnerable. Thanks!

Can customers from CA use UK version?

I have stopped and started the Connection Manager on my computer and also on the server, multiple times. Nevertheless, I still keep getting this error message when launching any given client Sage 50 file, "A network error occurred while communicating…

Does anyone have issues with Auto Entry? I have no idea why Sage 50 affiliates them selves and promotes this Add on. It has too many limitations. First, the tax is based on VAT which is a one tax line. It will not recognize PST and GST separately. Second…

Trying to open Sage and am getting this error message You cannot open this company. It was created in a newer version or is incompatible with your SAGE 50 solution. Please contact the file owner/creator for a different version or contact SAGE to upgrade…

Does anyone use Sage 50 Accountant Edition for a Law Firm?

I keep getting this error: Another user is updating the company file now and has blocked you. Try again and Another user has opened the company. The mode you are currently using is not available. Pleas re-open the company Does anyone know…

Hi there. I keep getting data inconsistencies in a shared file. Last week I ran the Sage_SA_dbutil.exe utility and it fixed the issue. Today again we have inconsistencies. I ran the utility file again and it fixed it again. But any idea why this keeps…

Hi, one of our clients is experiencing an intermittent issue in Sage 50 Premium 2021 Desktop going back months: Once a day (time of day is not consistent) they are unable to type numbers into their program, only letters. Other programs work fine and we…

Does anyone else notice very slow typing in PO vendor names, / item numbers etc.?? Not sure if it's a sage or windows issue. I'm just curious if anyone else is noticing this. Regards,

Hello, Each time i am typing a number in an invoice, it won't work, will then switch to cap locks and, won't let me type any numbers; can someone help me please? i have tried : cap lock + num lock and, still won't do anything. is this a glitch from…

Trying to log into Sage 50 Canada Edition and the error code 520 is coming up. It is saying that it is a problem with the host. Awhile ago there was a similar problem and it ended up that Sage was down across the board. Is anyone else having this problem…

One of the more annoying things about Sage 50 CDN these days.....