• Adding Members Information

    I am having issues with adding members information. I can do the quick add where I just add their name and that stays, but every time I try add any more information (address, email, etc) I get a blank screen of the program freezes on me.
  • Selecting payments function causes the program to close

    Selecting payments function causes the program to close (using Simply Accounting by Sage 2007). How do I go about clearing the error? And yes, I know that we need to upgrade.... Thanks, Brenda
  • Issues!

    Hey all, Is anyone else trying to send out customer statements today and having issues with the emails going through??
  • blank gl screen when drilling down

    When I drill down on a GL account, the result is a blank screen. It hasn't happened before but lately, it happens quite frequently and usually when I am in share mode. Any thoughts on why this is happening. thanks
  • my session date is today but searching and everything else stopped on the 16th

    as the title says, ive set the session date to today but my recievables is showing its only updated to the 16th, I cant search for anything past the16th and none of my charts work past that date. is this because of the upcoming update?
  • SAGE 50 CLOSED DUE TO INACTIVITY I want to stop this from happening, how do I do that?

    Since we began 'sharing' Sage a note pops up randomly saying the system has shut down due to inactivity. I don't want this feature but can not find how to shut it off. It can take 5 minutes for it to open again. PS Sharing sucks I hate it IF YOU DON…
  • Sage is kicking us out of network and won't let us log in

    Hello Community; Sage is kicking us out of our network all the time and, we have to shut every single computer to be able to log in again. I have wrote to customer service and, they throw me an article about fire walls.. please help if anybody had this…
  • For non Cloud 5 user version of Sage 50 getting pop message "Your Sage 50 cloud experience has changed. Connect this company to your email address to:" with 2 button options, "Open in read-only" and "Get started"

    IF ANYONE HAS EXPERIENCE WITH THE FOLLOWING A REPONS EWOULD BE APPRECIATED. For non Cloud 5 user version of Sage 50 getting pop message "Your Sage 50 cloud experience has changed. Connect this company to your email address to:" with 2 button options…
  • Crashes after "Downloading Payments..."

    When I open the Sage in single-user mode, or when i switch to single-user mode from multi-user mode, it shows "Downloading Payment...", then Sage crashes.
  • Your monthly subscription has expired

    Hi there! I just purchased Sage 50 Pro Accounting (desktop version) for 1 User for 1 year as I have been doing every year since 2020 from Best Buy. However, this time around I'm getting a notification that my monthly subscription has expired, even though…
  • Sage 50 Pro Canada

    My company upgraded to Microsoft Edge, and my Sage program will not open. are there any fixes?
  • 'Save As' window panel suddenly Changed.

    Suddenly having a problem with my 'Save As' navigation panel. Normally the window displays the typical navigation panel displaying the split screen and the main file names on the left, while the individual files are displayed in main part of the screen…
  • Can't open new Sage file

    Yesterday I created a new Sage file for a new client... nothing special or unsual... a simple sole proprietorship looking to handle payroll for three employees. This morning I realized I needed to have the Sage file I just created moved to another location…
  • Sage Not Loading customer list in shared environment

    It happening often. I load sage and find customer list empty. I have to close and re-open.
  • Sage 50 can't use any modules, help please.

    Hi, I'm using Sage 2015.4. For some reason today, all modules got blocked and showing X on top of each module. Reinstalling the software didn't help. I tried Google but couldn't find any info. Thanks for any help.
  • Inventory Record won't open properly

    Hi there, Starting just a few days ago, my "Inventory Records" seem to be opening up with a white, minimized page and when I click on the screen to open it to the screen, it won't open. I can't make changes or even create a new record as the screen…
  • VPN port blocking

    I start having problems opening SAGE 50 Pro Canadian Edition Desktop program after activation of my new VPN provider Cyberghost. I was getting timeouts and DCM connection errors when the VPN was ON. As soon as I put it OFF, all problems went away. I try…
  • updates

    I have Sage Pro Accounting Version 2021 loaded (at the same time) on two office computers. Computer #1 (desktop) seems to have updated and indicates a version Release 2021.2 28.2.0.1; Computer #2 (laptop) has not updated and indicates a version Release…
  • "There is no data to report"

    When doing analytical work using either the "Account List" or "Receivables Ageing Report", I'm getting the message "There is no data to report". I'm trying to solve a problem by digging down to the original transaction so I can either change it or reverse…
  • MAPI Result Code 21

    I have specific clients that when I email, I get the MAPI error that outlook can't send the email. I saw the earlier post about it, but I've had this issue for years but only when I specifically email certain clients. Is there a fix for this? I was hoping…
  • “Cannot open company file. A required data file is missing" - any guidance?

    Getting this error when trying to open the file.
  • Slow open after login

    I'm unsure where this post actually belongs, so here it is in general. Yesterday I upgraded our Sage from 2022.x to 2023, the process went fine throughout the several machines including the server. However afterwards it was noted that all of our…
  • Catch-ups for multiple year ends

    Hello, I've come back to work doing bookkeeping and I have two clients that need their bookkeeping records caught-up, both use Sage 50 Premium (2022). Their accountant told them to get Sage Accounting, wouldn't have been my choice given the restrictions…
  • 2023 release performance

    Has anyone else found that the 2023.0 release performs more slowly when generating reports and exporting to excel?
  • Accountant's copy

    I've just finished updating Sage 50 and I no longer have the option to create an accountant's copy in the drop down 'File' menu. It's not greyed out, its just completely gone from the list of options. I need to send an accountant's copy over and can't…