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  • my session date is today but searching and everything else stopped on the 16th

    as the title says, ive set the session date to today but my recievables is showing its only updated to the 16th, I cant search for anything past the16th and none of my charts work past that date. is this because of the upcoming update?

  • Catch-ups for multiple year ends

    Hello, I've come back to work doing bookkeeping and I have two clients that need their bookkeeping records caught-up, both use Sage 50 Premium (2022). Their accountant told them to get Sage Accounting, wouldn't have been my choice given the restrictions…

  • 2023 release performance

    Has anyone else found that the 2023.0 release performs more slowly when generating reports and exporting to excel?

  • New Sage 50 program Icon

    Not sure where else to complain and to bring support to my cause. The new Sage 50 (2023) icon is horrible. Windows uses a black task bar, why would any company use a black icon with a white dot as their program icon. At quick glance I can't find the icon…

  • Error Message Apr 27 2022 630am

    There is a maintenance notice that the site will not be available April 27 from 8pm to 12 am. Why can we not access the site now?

  • Problem numeric pad doesn't work

    Hello, Each time i am typing a number in an invoice, it won't work, will then switch to cap locks and, won't let me type any numbers; can someone help me please? i have tried : cap lock + num lock and, still won't do anything. is this a glitch from…

  • Sage 50 Canadian v 2021.1.1 hotfix crashes CONSTANTLY on T4 print

    One of the more annoying things about Sage 50 CDN these days.....

  • Says Shared Company Already Open

    Why can't I open my company files? I have been trying for 2 hours. It says that the company is already open. I can assure you it isn't. From what I read this was a problem that was supposed to be resolved. I never received an email on how to resolve it…

  • Shared company files with SAGE ID

    3 of us share access to 4 company files. Regularly I try to open one of the shared companies, it does the download, opening data base, synchronizing and updating. Then I get the message "This shared company is already open". Even if someone else is in…

  • 2 part security question to access account on the cloud

    I am having issues getting through the reCAPTCHA security questions. In recent days it has taken me an unreal amount of attempts to successfully complete the process. when I try to change to the audio option I am shut down with a message stating that…

  • Unable to open Sage since March 16th.

    We are using 2011 version of Sage on Windows 10. The system times out when we are trying to open the database with the message "Sage not responding". It looked like there was a Windows update around the same time so we backed it but the same message appears…

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