Sage has many resources to help you get the most value out of your Sage solution. Sometimes, however, having multiple options can be a little overwhelming. Now you can get quick access to all assets by remembering a single URL:
Not sure which resource is the best one to utilize in which situation? Check out this chart to help you determine which asset to use when (Note: Not all options are available in all countries or for all products):
Get assistance by:
Searching the library
Sage Knowledgebase Search technical articles written by Sage support analysts in Sage Knowledgebase.
Asking the community
Sage City Ask questions and share product tips, tricks, and suggestions with industry peers, certified partners, and Sage pros 24/7 in Sage City
Checking for product alerts
Announcements, News, and Alerts forum View the latest product information in the Sage City “Announcements, News, and Alerts” forum.
Reviewing year-end information
Sage Year-end Center Review the latest year-end information, including checklists, product information, and articles.
Confirming status of online products
Service status website Check the status of online Sage products and connected services for outages and maintenance.
Downloading the latest version of your software
Product updates Get the latest software downloads and updates for your product.
Connecting with a support analyst
Live chat Connect quickly with one of our experts to troubleshoot an issue using online chat.
Submitting a web ticket
Online case submission
Submit your issue directly to our support team through the Online Case form.
Following us on social media
Twitter Follow us on social media for the latest Sage news and information.
Exploring class options
Sage University Learn how to best utilize the full power of your software with flexible learning options from Sage University.
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Hi Irma C,Please visit www.SageCity.com/Resources to see ways to get support for your specific software by country.
contact number for pastel payroll support?
Hi Greyling,The best place to ask questions is in the "Support Groups" area of Sage City--where you can ask (and search) for help by your specific country and product. You can access them by clicking on "Support Groups" on the top navigation of Sage City, or directly by going to: https://www.sagecity.com/p/product_groups
Good day I am busy with my Recon and now it says that the amount of the ETI is not correct with the IRP5 can you please help me. Must the ETI amount be on the IRP5 that you print?
thank you derek.