Sage X3 Africa and Middle East

This course is designed to provide you with the information you need to upgrade your X3 customers to v12. This includes understanding the overall upgrade process, how to prepare the data prior to upgrading, how to copy and upgrade the data to a new installation…

If you are experiencing memory issues after installing the runtime / adxadmin 95.2.85 that was delivered with 2022 R4 patch, please install runtime / adxadmin 95.2.93 version that is available on our ftp server.

In order to increase the number of characters on your serial numbers, you need to make a small adjustment to your data types. It is the SER data type that governs the serial number character limit, changing this will allow you to increase or decrease…

We are aware of users of the Chrome web browser's inability to access the X3 Knova knowledgebase. This is been investigated. In the meantime the knowledgebase can be accessed using other browsers e.g. Mcrosoft Edge alternatively by using the following…

A security risk within Sage X3 has been discovered that may impact customers using Sage X3, Sage X3 Warehousing and Sage X3 HR & Payroll. The security risk is related to a platform component and has no impact on the Sage X3 application code or customizations…

SyracuseServer hotfixes are now available on our ftp server for V12 ( SyracuseServer 12.10.2.8) and V11: ( SyracuseServer 11.25.2.6.) The Syracuse hotfixes contain fixes for the following issues Excel export does not work from a dashboard. EDI…

The records in the table CAPVAR (Capacity Variations) and RPLWST (Replacement work centres) are lost when modifying the work centre in function Work Centre (GESMWS). This critical issue has been fixed in 2021R1 and can be solved in 2020R4 by installing…

The complete technical documentation and the Online Help is accessible from anywhere including if you are not connected to Sage X3. Technical documentation: You should review all the technical documentation before you install and configure Sage X3…

1. license This event is triggered 10 days before the license expires to remind the user that he/she has to take care of the license renewal. example Variables used in license event code : notifications. https://www.sagecity.com/za/sage-x3-south…

1. user entity values, for example user.firstName 2. productTitle : the name of the product 3. percentage : the percentage of volume reached. 4. graceSlowdown : the slowdown percentage that applies on web services at the next warning level. 5…

1. user entity values, for example user.firstName 2. productTitle : the name of the product 3. graceSlowdown : the slowdown percentage that applies on web services.

1. user entity values, for example user.firstName 2. productTitle : the name of the product.

1. user entity values, for example user.firstName 2. productTitle : the name of the product. 3. productVersion : the current product version number. 4. policyTitle : the policy that the expiring license is associated to. 5. policyVersion : the…

This error happens every time a product is entered under the Product tab and click Save Impact : Project screen closes, and the task is not saved. Fix Resolved and fix is included in v11.0.14, error not in higher patches.

Error: @X3.TRT/SUBSRHA$adx (Line #) Error 20: Non existent file ... PJMTSK.fde... @X3.TRT/SUBSRHA$adx(182): if !clalev ([F:PJTA]) Local File PJMTSK [PJTA] : Endif Fix Issue will be fixes on version 12 patch 23. Request hotfix 195485 (patch…

Mandatory components: Runtime R081.004.809 Syracuse Server 11.22 On environments using Production Scheduler: Production Scheduler 6.0.2014 Recommended components: Console 2.46.0 PrintServer 2.19 The patch and setup media are available…

You can be getting this error when running GLGRPAUX, GLGRPDEV, GLGRPDEVAUX, DE-GLGRP, DE-GLGRP2, DE-GLGRPAUX reports Cause : Updates to RPTGLI.src file requires updated runtime and adxadmin components. Fix Install hot fixes below 1. Sage X3…

Go to Development > Script dictionary > Script editor 1. Type code below in editor #start here Infbox "hello World" End ###end here 2. Click compile 3. Click Run , BOOM.....a "Hello World" message is displayed.

execute command below in a command prompt after enabling mongdb console db.adminCommand ( { logRotate : 1 } ) check logs in ...\var\log\mongodb\* for more information, refer to www.mongodb.com

1. Ensure that syracuse is running with user that generated the certificates. As a good practice, you can use sage x3 service user for all operations when installing. Regenerate the passphrase file if the solution above did not work 1.Log out of…

An entry point allow for interception of code at predetermined section in a process file, this then allows for additional logic to be added. Example entry point Process TRTVENLIVV: Shipment Validation MODCPTLIV: Additional updates during the…

Some options to increase memory for a user as opposed to increasing MAXMEM for all users in Folder settings. 1. Using entry point INIVAR on process GESUSER, custom code will need to be developed. 2. Add additional memory in Menu Profle (GESAPN)…

MongoDb can be upgraded seperately, best practices such as backup need to be considered to avoid loss of data. To perform an update/upgrade, you will need to have a standalone mongodb installation and have knowledge of current setup. Follow process…

The version that ships with installation disk by default the version of mongoDb. Since the October 2018, the installation discs ship with a community edition not an enterprise one. For version and compatibility, navigate to online help. For security or…

Sometimes after a windows upgrade or some event, syracuse process does not start. This results in page not found in the browser. Solution 1. Review syracuse log files for errors and pointers 2. In some cases you will need to delete .lck file in…