• ESS leave approver

    Good day, I am in the process of registering employees on ESS. I kindly need some assistance with regards to adding leave Approvers. Thank you.
  • RESOLVED - Known issue: Premier ESS 12.1 - Employees unable to log into ESS website

    Update 17/03/2023 12:00 Updated software (v12.1.17.3) released and available on the Sage Portal to download - review FAQ section below for more details. 16/03/2023 12:00 : Updated post with steps to take ESS offline We are aware that a few Premier…
  • Premier HR 21.3.0.1 and Premier ESS 10.5 for Release 5.6a is now available on the Customer Zone

    Premier HR 21.3.0.1 and Premier ESS 10.5 for Release 5.6a is now available for download from the Customer Zone. This is a mandatory update for all Total Solutions customers to ensure compatibility with your payroll. The payroll, Premier HR and/or…
  • Important notice to Premier ESS and Premier HR users - Update software available on 12 March 2021

    Release 5.6a for Sage Classic, Sage Premier and Sage 200c VIP will be available to download from the Sage VIP Customer Zone as from 10 March 2021. Premier ESS 10.5 and Premier HR 21.3.0.1 , which is compatible with Release 5.6a, will however only be…
  • Software update: Release 5.4c+ for Sage 200c VIP is now available to download

    The latest version for Sage Classic and Sage Premier is available to download on the Customer Zone from 1 June 2020. The initial version Release 5.4c was replaced with Release 5.4c+ as from 2 June 2020, in order to rectify an ETI recalculation issue…
  • Software update: Release 5.4c+ for Sage Classic and Sage Premier is now available to download

    The latest version for Sage Classic and Sage Premier is available to download on the Customer Zone from 29 May 2020. The initial version Release 5.4c was replaced with Release 5.4c+ as from 2 June 2020, in order to rectify an ETI recalculation issue…
  • Software update: Release 5.4a available for Sage Classic, Sage Premier and Sage 200c VIP as from 9 March 2020 to download

    The latest version for Sage Classic, Sage Premier and Sage 200c VIP is available to download on the Customer Zone as from 09 March 2020 . This is a compulsory update for all users in all tax countries. Included in the Release 5.4a software update…
  • Premier ESS - Outlook Integration

    Good Morning Mail system was upgrade from Kerio Connect to Exchange online. Can Premier ESS post leave transaction dates to the outlook calendars, if yes how is this setup?
  • ESS PAYSLIP E-MAIL NOTIFICATIONS

    Good Day I have uploaded October payslips to ESS and have imported the upload. However, certain staff (including myself) are not receiving the e-mail notification. This issue has been ongoing since August 2019. Will you please assist with resolving…
  • How do I import my employee tax certificates (IRP5/IT3a) from my payroll into Premier ESS and InfoSlips?

    If you are licensed for Premier Employee Self Service (ESS) and/or InfoSlips , you are able to deliver the tax certificates electronically to your employees, prior to that start of Individual Filing Season. Click here to access the step-by-step guide…
  • How do I import my employee tax certificates (IRP5/IT3a) from my payroll into Premier ESS and InfoSlips?

    If you are licensed for Premier Employee Self Service (ESS) and/or InfoSlips , you are able to deliver the tax certificates electronically to your employees, prior to that start of Individual Filing Season. Click here to access the step-by-step guide…