• SAGE Premier EMP501 ETI issues with April 2020

    This is not acceptable. I cannot go through each of my payroll companies and export and fixed April ETI then import again? I don't have time for this. SAGE needs to fix this!!
  • ETI Validation Export: New ETI Take-on option for Sage Classic and Sage Premier is now available

    An updated ETI Take-on export report for Sage Classic and Sage Premier Release 5.5a has been made available on the Software Downloads page. The validation export will only include employees affected by the following scenarios: ETI incorrectly calculated…
  • Release 5.5a Update - ETI

    Good evening, We updated to release 5.5a this evening, and reran the midyear test run out of September. We received no error when we created the file on VIP Premier, however when we import the test run into Easyfile (version 7.0.7), we fail the…
  • ETI and SDL after the increased benefits and holiday relief

    SDL Holiday was for April, May, June and July 2020. Do we need to make any changes to the payroll setup after we've done a start of a new period into Aug 2020? Additional ETI has been extended until the end of July 2020. Do we need to deselect any current…
  • ETI Export + Import - Assist please

    Morning I am export ETI, from a March system, on 5.4a. Then importing it into our LIVE system on 5.4c+. I get numerous errors, saying file layouts are not the same. Is there an issue with the import file? Please advise how to fix. Kr …
  • Updating ETI history file

    Hi guys, I get the following error when updating one of my companies - "Updating ETI History file" How do I get around it - the system is stuck here?
  • eti after 5.4c update

    after the update to 5.4c the ETI amounts for Apr 20 have gone very high and some also in a negative, this has also affected staff under 29 please help to rectify thank you
  • ETI Updated to R750

    Hi How would you suggest we deal with the increased ETI amount in retrospect for April if we have already done all April submissions and payments?
  • Sage VIP Classic ETI periods for employees repeating or missing

    Good day We received a error on a couple of employees when importing the VIP file into e@syfile relating to the 1st and 2nd period ETI claims as discussed in this link https://www.sagecity.com/za/sage-vip-payroll-hr-south-africa/sage-200c-vip-year…
  • ETI from R500 to R750 announced on 21 April 2020. When will this update be available considering we have to submit and pay EMP201's tomorrow?

    We are on SAGE VIP Classic 5.4b 5.4b was released on 20April. On 21 April the ETI relief was increase from R500 to R750. When will this update be available considering we have to submit and pay EMP201's tomorrow?
  • Revised Disaster Management Tax Relief Bill and draft Disaster Management Tax Administration Relief Bill published on 1 May 2020

    The South African Ministry of Finance published the revised draft Disaster Management Tax Relief Bill and draft Disaster Management Tax Administration Relief Bill on 1 May. To view the Draft Bills, click on the link below: https://www.sars.gov.za…
  • ETI Question

    Will there be a new update to change the ETI from R500 to R750 as set out in the latest SARS website before the end of the month?
  • ETI Relief increase from R500 to R750 - 24 April 2020 - When will the Update/Patch be available?

    Hi all When will the update arrive to accommodate this new relief increase from SARS which was announced today 24 April 2020. Link to file: https://www.sars.gov.za/AllDocs/Documents/Taxrelief/Tax%20Measures%20FAQs%20updated%2024042020.pdf " Updated…
  • ETI, AFTER UPDATE

    After Updating my system to Release 5.4b, And checked my ETI Setup which is correct. No ETI Calculated for an employee that fall into the correct bracket, only when I Select Irregular hours (Which isn't the case, Since the employee works normal hours…
  • Software update: Release 5.4b for Sage Classic, Sage Premier and Sage 200c VIP is now available to to download

    The latest version for Sage Classic, Sage Premier and Sage 200c VIP is available to download on the Customer Zone from 20 April 2020 . This is not a compulsory update, however, must be installed by the following users: RSA: Skill Module users …
  • ETI - COVID19

    To my understanding the below says that we can now claim for all employees R500 regardless of age for 4 months because of the COVID 19. (and if you already claimed). And the current claims will be upped to R1500.00 Is my understanding correct? How…
  • Draft Disaster Management Tax Relief and Relief Administration Bill (published 1 April 2020)

    The following information was published on 1 April 2020 and is available on the SARS website ( https://www.sars.gov.za/Media/Pages/CoronaVirus.aspx ): "Following the media statement issued by the Minister of Finance on 29 March 2020 on Tax Measures…
  • ETI

    need help on the new ETI Legislation. I am working through the release notes for 5.4a and am stuck at page 10 step 5. This is a first for me and I am scared that I do something wrong. As is I m not sure that I made the right changes on the ETI History…
  • e@syFile error: Monthly Calculated ETI (7004) If employee’s age for the specified month is less than 18 or greater than and or equal to 30, then this field must be zero (0.00), value supplied (xxx.xx) for ETI Month xx (age=30) - valid ETI calculated

    We have become aware of a specific import error message on e@syFile, related to employees who qualify for ETI: Scenario: The employee is linked to a valid SEZ (Special Economic Zone) code on payroll, and is either yourger or older that the qualifying…
  • ETI differences when reconciling your EMP201 and EMP501?

    We have received numerous enquiries related to ETI during employer EMP501 filing season. Some of the queries reported: The system was setup to calculate ETI but no ETI was claimed on the declaration (EMP501 does not balance) Changes were made to…
  • e@syFile error: "The ETI Calculated reported on the EMP501 does not balance with the IRP5/IT3(a) certificates. Please rectify the ETI calculated on the EMP501 or the applicable IRP5/IT3(a) certificates.

    We have received quite a number of enquiries regarding the following error message: "The ETI Calculated reported on the EMP501 does not balance with the IRP5/IT3(a) certificates. Please rectify the ETI calculated on the EMP501 or the applicable IRP5…
  • Employment Tax Incentive (ETI) values for January 2019 and February 2019 not reflecting on IRP5/IT3a Summary Report

    When you run the IRP5/IT3a Report to generate the tax certificates, the ETI values for the months of January 2019 and February 2019 is zero, and not included on the export. On all other reports the ETI values are included for the mentioned months…
  • ETI & SEZ Codes

    FormerMember
    FormerMember
    When doing a Validation Report it says our SEZ Code is incorrect - what is the SEZ Code ? We don't work on Minimum Wages as our employees earn much higher rates so what do I need to do to remove this error so I can proceed ??? We have not used the ETI…
  • Sage Year-end Centre has launched!

    We are excited to announce the launch of the Sage Year-end Centre for Sage 200c VIP and Sage VIP ! Click here to visit the Year-end Centre page on Sage City What does the Year-end Centre offer you? All the important information and support…
  • Sage 200c VIP and Sage VIP Support Newsflash November 2018

    Click here to view the Sage 200c VIP and Sage VIP Newsflash for November 2018 The newsflash contains the following important information: Latest Software Changes Release 5.1a Known Issues Legislative Changes - RSA Users BIBC – new…