Summary
How to resolve the validation error Code 3825 cannot have a value if code 4473 has no value
Description
You are generating the IRP5 files for either the Annual or Interim SARS Submission and instead of creating the IRP5 files the system informs you there is mandatory information outstanding. A report will then print with a list of errors and this error is in the report.
Cause
This usually happens when adjustments were made to the Provident fund company contributions during the year. IRP5 code 3825 refers to the perk that calculates when an employee has a Provident Fund Company Contribution, IRP5 code 4473.The Provident Fund cannot have a Perk if the Company Contribution amounts are zero.
Resolution
- Access the employee's History screen.
- Identify the month in which the correction was made – On the HS screen, remove the adjustment on the Company Contribution tab in the month it was made, exit the HS screen, go back in and recapture the adjustment.
- This will recalculate the YTD values
- The perk will now be corrected.
Please note that the system will recalculate the tax in the current period. If payment has already been made to SARS, you will have to restate the EMP201