Sage VIP Classic and Sage VIP Premier

I schedule a report notification and I got the below error, kindly assist: Showing a modal dialog box or form when the application is not running in UserInteractive mode is not a valid operation. Specify the ServiceNotification or DefaultDesktopOnly…

We found that the latest patch file for Ghana only calculate on Tier 1 and 2, however Tier 3 should also be included Emailing or phoning support is just a wasted exercise Can anyone please advise or assist - we are running the payroll today