Sage VIP Classic and Sage VIP Premier

Hi Does anyone know how to fix the following error we have after upgrading to Premier 6.2a? So I basically try to print payslips with hours and balances to e-mail to employees and the following error comes up. Then I am kicked out of Premier VIP.…

Some employees get hours on the hours screen en some have fixed salaries. The employees with hours on hours screen are fine, as their hours print on payslips. Is there a way to print the employees with no hours on hours screen, the hours on the increase…

When I try to print a history payslip for a specific employee, it says no history transactions for this period. I checked others, including myself, and found a payslip. There was nothing funny with his setup or pay last month. I am looking to print…

Hi I get the following error when trying to print payslips to pdf using Mobility Print function for payslips with Hours and Balances.

Hi The new version 6.1a does not print the company logo on payslips when printing to PDF on blank paper.

Hello Team, The below shows when I try publishing payslip to ESS

A bonus was added to an employees payslip mistakenly and the payroll has been processed for that period already. How do we correct the payslip for that employee for that period? Thanks

Hello Everyone, The Separate payslip button (SP) used to display on the payslip screen at the top but it doesn't show anymore. What could be causing the issue and how can I resolve it? Thanks.

Is there a way to sort the payslips from HIGHEST to LOWEST nett salary?

Hello, I have been having issues printing payslips in a different currency USD to be specific. I wanted to know how to go about it and where do i need to go in settings. Thanks, Pauline

Good Day, We have consolidated some of our branches and we need to provide the effected employees with a small transport allowance monthly (not reimburse, upfront - to pay the additional taxi fair to the new branch) How must this be declared on…

Good day I have a client with a number of users. Only one user has this problem. When they try and print the new payslip print option, it runs through and brings up the print screen (that would normally show the payslips to then print) but it is blank…

Hello, Kindly assist as I'm unable to print payslips but getting the below message. Your assistance is highly appreciated. Thanks Ally

Hi guys How do we add a period start date to our payslips in Sage Premier 5.4b. Searched around a bit and some say it can't be done. Others say it can be done in newer releases. Thanks for any assistance.

Good Day I have uploaded October payslips to ESS and have imported the upload. However, certain staff (including myself) are not receiving the e-mail notification. This issue has been ongoing since August 2019. Will you please assist with resolving…