Sage VIP Classic and Sage VIP Premier

Good day Please assist on how to load IRP5's on Info slips and Easy file Thank you. Regards Katleho

When I open the app from my desktop it takes me back into the installation, and say "installation completed, press ok to continue" When I press ok it closes the installation but does not take me into the app itself. Any help?

Has it happened to anybody else that you log out of SARS e@syfile and when you go back all your database files are missing? If you didn't make a backup after each submission you will not have the latest info on your e@syfile . How can this "just happens…

I am uploading my IRP5 file on easyfile and getting the validation error that Source code '3231' only permitted once per record. Source code '3232' only permitted once per record. Source code '3233' only permitted once per record. I have multiple…

Good day, I have a client with a CSV File error when importing into Easyfile. According to payroll validation everything was in order and the CSV File generate but when it gets imported into Easyfile it fails to import with this reason. End of Record…

Please assist with the following error: e@syfile error : Source Code 4582 (4000.00) must not be less than 20 percent or greater than 80 percent of the sum of codes 3701, 3802, and 3816 (37500.00) If I look at the tax screen for this indvidual the Taxable…

Has anyone every experienced an error on E@syfile when inserting the username and password for efiling? When efiling upgraded last year, it merged our company profiles to one, we were informed to used the old username and current password when submitting…

Hi We have a monthly and a bi-weekly company with the same PAYE number. When I export the e@syfile file for "mulitple companies"the system does not print the ETI values on the IRP5/IT3a summary report. When I select to export one company at a time…

The person is a foreigner, and the HR clicked valid ID, they should not of been able to claim ETI on the person, how do I correct this?

Good day We received a error on a couple of employees when importing the VIP file into e@syfile relating to the 1st and 2nd period ETI claims as discussed in this link https://www.sagecity.com/za/sage-vip-payroll-hr-south-africa/sage-200c-vip-year…

When attempting to populate the EMP501 declaration on e@syFile (v6.9.5), the following error message appears: SARS have confirmed they are aware of the error and a solution will be implemented over the weekend. Should you have any further enquiries…

We have received quite a number of enquiries regarding the following error message: "The ETI Calculated reported on the EMP501 does not balance with the IRP5/IT3(a) certificates. Please rectify the ETI calculated on the EMP501 or the applicable IRP5…

Hi, all. I have been encountering the following issue on easyfile: An error occurred. Please attempt this operation again. If this error continues, please contact the eFiling helpdesk on 0800 00 SARS (7277). Technical Detail: Endpoint: secure…