Sage VIP Classic and Sage VIP Premier

Good day The previous thread posted in October 2023 ( https://communityhub.sage.com/za/sage-vip-payroll-hr/f/announcements/208779/email-of-payslip-using-office-365-smtp-office365-com ) stated that Sage is working on a permanent solution. Is there…

Kindly advise/assist how do I change the details on all my companies ( Site Code 3986 ) from [email protected] to terressa@beekman group.com so that I can be able to renew the Sage ID token for the sync process to continue, please

After the 6.1b update of the update of the update - we are getting this error when we try to run our BIM reports: Sage VIP Intelligence: An Unexpected Error Occurred - Error Number 5 - Invalid Call or Argument - BICore Help! Assistance! Urgent…

After the 6.1b update of the update of the update - we are getting this error when we try to run our BIM reports: Sage VIP Intelligence: An Unexpected Error Occurred - Error Number 5 - Invalid Call or Argument - BICore

Good day, We updated the Premier system to 6.1b and are not able to send email Payslips. We get the below error;

After the update from 6.1a to 6.1b, we keep having runtime 64-bit errors on our laptops but on the server where Premier is installed. Have looged numerous web tickets with SAGE and no one at SAGE can assist us. So what now?

What could be the reason for the difference on the "Number of employees" on the EEA2 and the EEA4 Workforce Profile reports? Your assistance will be appreciated.

When I try to print a history payslip for a specific employee, it says no history transactions for this period. I checked others, including myself, and found a payslip. There was nothing funny with his setup or pay last month. I am looking to print…

Hi I have the error when routing from LD to PS screen on Sage Premier. COBOL error 0C01DA in VIPEMP11.ACU Please advise how to fix. Regards Sharon

Hello, For some time now when we print the SNNIT monthly report and GRA Employer Tax report, some employee details do not display as shown in the screenshot below (S/N 1,2,3,4). Is there an update that needs to be run to resolve this issue? Any assistance…

the backup zip file used in the video to extract to C:/training and print out the companies, where do we get it

Good day how do I add the BCEA Threshold on the Night Shift Allowance Method? Should the it be converted to an hourly rate, what is the amount? I just see the annual amount is R224 080.48.

Good day, I am in the process of registering employees on ESS. I kindly need some assistance with regards to adding leave Approvers. Thank you.

Good day, which report can I use for a schedule of the employment tax incentive calculations per employee indicating their names, ID numbers, age, number of hours worked for the month, remuneration and the ETI calculations for the period under verification…

We are currently trying to reinstall ESS, but Sage consultants identified the problem as flashplayer not being installed to run the ESS install. We struggled to update ESS, and as a result, ESS got completely uninstalled, but now we can't reinstall…

Hi All, Please confirm that if any additional TAX CREDIT is applicable for the >65 Years aged employees. We can't see any update in the Payroll guide. Regards, Sivachidambaram S

Hello everyone, A few employees were created in Sage VIP Premier recently but are not reflecting in the ESS portal. Can you advise what could be the issue and the way forward. Your response will be much appreciated. Thanks.

Premier integrator Comms service isn’t running and it's causing an absence of communication between VIP and ESS, How do I resolve this issue?

I am unable to access my ess for sage vip, when I do I get the error ess identifier "some characters here" could not be validated Photo of errorr message

Good day, Kindly advise if it is possible to send a custom report eg: Employee Performance Report through Sage ESS to employees. If yes, I will like to know the procedure. Thanks.

Good day, I have an error activating a user on ESS. her GUID is linked to an old company we no longer have on our SAGE VIP. Please assist. Error Message: User "9ddd07a4-6263-47b1-ba8d-416ffddfdaee" has already been activated against "112_MAZ0428". Please…

Hi, I have noticed that the tax directive field hasn't been cleared when rolling forward into a new tax year, typically directives relate to terminations so these are not an issue. However; we have active employees receiving gains under section 8C and…

Hello All, Please I sent up terminations to flow from Payroll to HR. When I run the integration process I get a Succeded feedback but the employees are still active in HR and already terminated in Payroll. See below Integration log

Hello. I will like some help on where to setup and edit passwords for PDF payslips for employees. I tried changing the password at Reports > Reports & Maintenance > PDF setup in VIP, but it still gives incorrect password.

I This is what I get when i export. Looks like Sage VIP 200 truncates figures.