Sage VIP Classic and Sage VIP Premier

Good day we updated to Premier 6.2A and Premier ESS v12.9.28.1 but after the update the payslip upload file pull's through to ESS but it doesn't want to import. Is there anyone else having this problem?

Good day, I am in the process of registering employees on ESS. I kindly need some assistance with regards to adding leave Approvers. Thank you.

Premier integrator Comms service isn’t running and it's causing an absence of communication between VIP and ESS, How do I resolve this issue?

Good day, I have an error activating a user on ESS. her GUID is linked to an old company we no longer have on our SAGE VIP. Please assist. Error Message: User "9ddd07a4-6263-47b1-ba8d-416ffddfdaee" has already been activated against "112_MAZ0428". Please…

Good Day, How do GUID Codes on ESS become corrupt, as this has been happening to us for the last three months where I have had to go into ESS and merge the old GUID code for an employee to a new GUID Code? I have included a screenshot of the error…

Hello Team, The below shows when I try publishing payslip to ESS

We had to re-install VIP and ESS on a new server. We are getting the following error when trying to load leave or approve or view anything. And please do not tell me to log a weblink request. That never works and I'd probably die before I get a reply…

Hello Guys, Which would you recommend for securing Sage VIP Premier ESS website TLS or SSL? Also, recommend a good company to buy from.

Enable Super Administrator Role? I activated this function on ESS and now I cannot deactivate it as none of the users are Super Users, how do I fix it?

Francois Brand, the CMD you spoke about earlier, how long does that take to run to correct our ESS 10.7? I have been waiting for close to two hours and I am not even sure it is the correct thing running.

Good morning, we ran the update for ESS 10.7 and the system is giving us a runtime error. No one has been able to log into ESS since Friday morning. Has anyone else had this experience? How do we resolve it?

I've registered a non-employee user in ESS but other than that it doesnt have much functions. How do I allocate leave days etc for this user? This is the message the user gets when he logs in. From Admin side this is all that shows up.

Good day Can you please provide me with an updated Technical Information & System Requirements document for Premier HR, Premier VIP & Premier ESS document. The latest one that I can find on Sage City is a document for September 2016. Thank you…

Good day we had a method setup for unpaid leave to pull through to the payslip and hours screen and this method was created by a consultant when we started working on Sage Premier but now the method is all of a sudden not working anymore and this is…

When i try to send a email from ESS. I get this error in the log file 2020/09/30 16:20:48.135 : Premier ESS Process Service...unable to start processors, will try again in 2 minutes. 2020/09/30 16:22:48.151 : Premier ESS Process Service processor…

Hi Please assist, I have last did this in 2017 and Totally stuck now as I cannot remember all the steps on how to create the smart report template for leave import. I can remember a bit of creating the batch, on VIP, then there is a report on smart…

Is there information security assurance documentation available on Premier ESS

Good Day I have uploaded October payslips to ESS and have imported the upload. However, certain staff (including myself) are not receiving the e-mail notification. This issue has been ongoing since August 2019. Will you please assist with resolving…