• Release 5.1a: New patch file for IRP5s (updated 19/10/2018)

    Sage has released updated patch files for Release 5.1a, to address the following issues related to the IRP5 files and import into e@syFile: IRP5 code 4497 exports as a value of zero in the IRP5 file where the total of all values specified under code…
  • e@syFile v6.9.2 import error: "Remuneration Paid, If the employee does not qualify for ETI zeroes must be reported for the ETI amounts for ETI Month mm - code 7002" for employees who qualified for ETI within the past 6 months

    e@syFile Employer 6.9.2 was released on 13 October 2018, and all users accessing the application is prompted to upgrade to the new version. We have found that as from the new version, that payroll files generated from Sage 200c VIP and Sage VIP (Release…
  • Release 5.1a: Patch file for IRP5s

    Sage has released patch files for Release 5.1a, to address the following issues related to the IRP5 files and import into e@syFile: IRP5 code 4497 exports as a value of zero in the IRP5 file where the total of all values specified under code 40-deductions…
  • e@syFile v6.9.1 Import error: "Payroll File import failed" after passing Payroll File validation

    e@syFile 6.9.1 was released on 1 October 2018, and all users accesing the application is prompted to upgrade to the new version. There has been reports that as from the update, that payroll files generate from Sage 200c VIP and Sage VIP (Release 5.1a…
  • e@syFile EMP501 Status Dashboard : 1002 EMPL_TAX_CERT_INFO_INCOME_RECEIVED.NON_TAXABLE_INCOME invalidated with error code 1002

    The following error message has been reported, after submitting the completed EMP501 Declaration for the reconciliation period 201808, and updating the EMP501 Status Dashboard: "1002 EMPL_TAX_CERT_INFO_INCOME_RECEIVED.NON_TAXABLE_INCOME invalidated…