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  • SARS E@syfile error: " The value of source code (4587) '...' cannot exceed the lower of R1.25 mil or the total of the values declared under foreign service income codes '...

    Updated Post (14 May 2021) RSA IRP5 Patch: Premier and Classic Release 5.5a/b and Release 5.6a/b is now available for download IRP5 patch resolving the following three issues related to IRP5 Code 4587 is now available for download: IRP5 Code 4587…

  • Important information regarding ETI reconciliations and ETI validation errors

    Important – Companies claiming ETI please take note of the following: We recently released an ETI Validation report (for Classic and Premier only) . If you claim ETI, please ensure that you run this validation before beginning the EMP501 reconciliation…

  • ETI Validation Export: New ETI Take-on option for Sage Classic and Sage Premier is now available

    An updated ETI Take-on export report for Sage Classic and Sage Premier Release 5.5a has been made available on the Software Downloads page. The validation export will only include employees affected by the following scenarios: ETI incorrectly calculated…

  • SARS e@syFile Status Dashboard response error "1777"

    It has come to our attention that employers have received ETI errors (Error 1777) on the EMP501 Status Dashboard in e@syFile after submission (see below). SARS has confirmed that this is a system error on their side where e@syFile accepts the submission…

  • Release 5.1a: New patch file for IRP5s (updated 19/10/2018)

    Sage has released updated patch files for Release 5.1a, to address the following issues related to the IRP5 files and import into e@syFile: IRP5 code 4497 exports as a value of zero in the IRP5 file where the total of all values specified under code…

  • e@syFile v6.9.2 import error: "Remuneration Paid, If the employee does not qualify for ETI zeroes must be reported for the ETI amounts for ETI Month mm - code 7002" for employees who qualified for ETI within the past 6 months

    e@syFile Employer 6.9.2 was released on 13 October 2018, and all users accessing the application is prompted to upgrade to the new version. We have found that as from the new version, that payroll files generated from Sage 200c VIP and Sage VIP (Release…

  • Release 5.1a: Patch file for IRP5s

    Sage has released patch files for Release 5.1a, to address the following issues related to the IRP5 files and import into e@syFile: IRP5 code 4497 exports as a value of zero in the IRP5 file where the total of all values specified under code 40-deductions…

  • e@syFile v6.9.1 Import error: "Payroll File import failed" after passing Payroll File validation

    e@syFile 6.9.1 was released on 1 October 2018, and all users accesing the application is prompted to upgrade to the new version. There has been reports that as from the update, that payroll files generate from Sage 200c VIP and Sage VIP (Release 5.1a…

  • e@syFile EMP501 Status Dashboard : 1002 EMPL_TAX_CERT_INFO_INCOME_RECEIVED.NON_TAXABLE_INCOME invalidated with error code 1002

    The following error message has been reported, after submitting the completed EMP501 Declaration for the reconciliation period 201808, and updating the EMP501 Status Dashboard: "1002 EMPL_TAX_CERT_INFO_INCOME_RECEIVED.NON_TAXABLE_INCOME invalidated…

  • e@syFile import error: If employee’s age for the specified month is less than 18 or greater than and or equal to 30, then this field must be zero (0.00), value supplied (00000000000.00) for ETI Month xx (age=nn) - Code 7004

    The South African Revenue Authority (SARS) released their latest version of e@syFile (v6.9.0) , and employers can submit their Interim Reconciliation submissions as from the 17th of September 2018, to 31 of October 2018. The following error message…

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